Joffrey Lontoc
Auckland,AUK
Summary
With 18 years of professional experience across industries such as Business Process Outsourcing, Events, Food and Beverage, and Engineering and Design Consultancy, Joffrey offers a wealth of expertise. His extensive knowledge in recruitment, placement, deployment, workforce engagement and development, client relations, communication, and training makes him a valuable asset. Moreover, Joffrey demonstrates a strong understanding of employee relations and performance management.
Overview
19
19
years of professional experience
Work History
Talent Acquisition Lead
WSP Manila, Inc.
01.2022 - 05.2024
- Developed effective relationships with external recruitment partners, ensuring alignment with company values and hiring objectives.
- Conducted thorough pre-employment screenings for potential hires, including background checks and reference verifications.
- Coordinated interview schedules for both candidates and hiring managers to streamline the selection process.
- Built strong relationships with industry professionals through networking events and association memberships.
- Enhanced talent acquisition strategies by streamlining processes and implementing innovative recruitment methods.
- Optimized candidate experience by developing a comprehensive onboarding program for new hires.
- Expanded outreach efforts by participating in college career fairs, trade shows, conferences, and other relevant opportunities.
- Trained internal recruiters on best practices for interviewing and candidate assessment, resulting in more consistent evaluations across teams.
- Partnered with HR leadership to ensure compliance with federal, state, and local labor laws throughout the recruitment process.
- Evaluated recruitment metrics regularly to identify areas of improvement and adjust strategies accordingly.
- Collaborated with hiring managers to identify staffing needs, develop job descriptions, and establish candidate profiles.
- Established strong employer branding through strategic marketing efforts, such as social media campaigns and engaging career site content.
- Implemented an ongoing feedback loop between candidates who were not selected for roles and the recruitment team to continuously refine the process.
- Negotiated competitive compensation packages for new hires while maintaining budgetary constraints.
- Reduced time-to-fill rates with proactive sourcing techniques, targeting passive candidates and building talent pipelines.
- Mentored junior team members on effective talent acquisition methodologies, fostering professional growth within the department.
- Managed internal referral programs to encourage employee involvement in sourcing top talent.
- Championed diversity initiatives within the company by promoting inclusive recruiting practices and attending targeted job fairs.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
Talent Acquisition Manager
Peak Outsourcing, Inc.
01.2020 - 01.2021
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Coordinated job fairs and campus recruiting events to attract top talent from diverse backgrounds.
- Spearheaded diversity inclusion initiatives within the recruitment process by partnering with community organizations focused on underrepresented groups in the workforce.
- Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Enhanced the efficiency of talent acquisition processes by implementing data-driven strategies and streamlining workflows.
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
- Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
- Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
- Facilitated successful candidate experiences throughout all stages of the recruitment journey by maintaining open lines of communication and providing timely feedback.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
Talent Acquisition Specialist
WSP Manila, Inc.
01.2018 - 01.2020
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Recruitment Manager
Excellent People's Multi-Purpose Cooperative
01.2016 - 01.2017
- Organized successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Conducted thorough interviews and assessments to identify top talent, ultimately increasing employee retention rates within the company.
- Negotiated competitive salary packages and benefits for new hires, contributing to an improved employer brand image and increased employee satisfaction.
- Created a positive candidate experience by maintaining transparent communication and providing timely feedback throughout the recruitment process.
- Developed comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
- Optimized onboarding processes by tailoring orientation programs specific to new hire roles, enhancing overall initial experiences with the company.
- Designed, developed, and implemented successful recruitment process to fill more than [Number] vacancies each year.
- Leveraged social media platforms effectively for promoting open positions among targeted audiences, increasing online visibility of job opportunities significantly.
- Maintained up-to-date knowledge of industry trends and employment legislation changes, ensuring compliance throughout the hiring process.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Introduced pre-employment assessments to evaluate critical skills and competencies, leading to better overall job fit for new hires.
- Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
- Collaborated with marketing team members to create engaging job advertisements that accurately represented company values and attracted suitable applicants.
- Championed employer branding initiatives internally and externally, increasing awareness of company culture and values while fostering employee pride.
- Mentored junior recruiters in best practices and strategies for sourcing top talent, contributing to team growth and development.
Technical Recruiter
Collabera Technologies
01.2015 - 01.2016
- Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Sourced and selected applicants for technical positions within company.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
- Coordinated interview scheduling between candidates and hiring managers, ensuring a smooth selection process from start to finish.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted thorough candidate screening to ensure optimal fit for both clients and candidates, minimizing turnover rates.
- Collaborated closely with hiring managers to understand technical requirements and align talent acquisition strategies accordingly.
- Effectively managed multiple simultaneous searches across various industries, proving adaptability and time management skills.
- Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
- Wrote and posted technical job descriptions
Events Manager - Freelance
Freelance Events Management
01.2009 - 01.2015
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
- Coordinated florists, photographers, and musicians for events.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Created memorable experiences for guests through immersive entertainment options at various events.
- Enhanced attendee experience by meticulously planning and executing engaging event agendas.
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
- Skillfully negotiated contracts with venues, saving clients money while maintaining high-quality standards for events spaces.
- Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
- Oversaw event registration process by collecting and tracking attendee information.
- Created detailed timelines and budgets for events to meet all deadlines.
Process Executive
HSBC Electronic Data Processing
01.2008 - 01.2009
- Investigated basic issues and escalated more complicated concerns.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Achieved recognition as a subject matter expert in my field, often consulted by colleagues and management for advice on complex process challenges.
Research Analyst / Recruiter
NCO Group
01.2005 - 01.2008
Education
Bachelor of Science - Airline Operations
PATTS College of Aeronautics
Philippines01.2006
Skills
- Onboarding Processes
- Strategic recruitment
- Collaborative Leadership
- Employee Referral Programs
- Recruitment analytics
- Employer Branding
- Internal Mobility
- Candidate Experience
- Diversity and Inclusion
- Candidate pipeline management
- Salary and benefits negotiations
- Talent Acquisition
- Recruitment Management
Languages
English
Filipino
Yearsofexperience
18 years
Professional Development
- WSP Annual People Conference - Sydney Australia, 2022
- 1st BIM Day Philippines (Presenter), 2018
- ASEAN HR Tech Venture 2018 Driving Corporate HR Innovation and Business Venture, 2018
- Supervisory Training Program (Shakey's Philippines), 2017
- Six Sigma White Belt Training, 2009
- Lead Transition (Principles of a Collaborative Workplace), 2008
- Coaching Essentials - Level 1 and Level 2, 2008
Personal Information
Title: Talent Acquisition Professional
Timeline
Talent Acquisition Lead
WSP Manila, Inc.
01.2022 - 05.2024
Talent Acquisition Manager
Peak Outsourcing, Inc.
01.2020 - 01.2021
Talent Acquisition Specialist
WSP Manila, Inc.
01.2018 - 01.2020
Recruitment Manager
Excellent People's Multi-Purpose Cooperative
01.2016 - 01.2017
Technical Recruiter
Collabera Technologies
01.2015 - 01.2016
Events Manager - Freelance
Freelance Events Management
01.2009 - 01.2015
Process Executive
HSBC Electronic Data Processing
01.2008 - 01.2009
Research Analyst / Recruiter
NCO Group
01.2005 - 01.2008
Bachelor of Science - Airline Operations
PATTS College of Aeronautics
Similar Profiles
Kwasi WallsKwasi Walls
Field Claims Adjuster at WSP USA Inspection ServicesField Claims Adjuster at WSP USA Inspection Services
Syed Tahair HussainSyed Tahair Hussain
Senior IT Support Engineer at WSP IndiaSenior IT Support Engineer at WSP India
Aneela BandaAneela Banda
Assistant Consultant - Project Management at WSPAssistant Consultant - Project Management at WSP