Johannes Husselman

• Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Coached sales associates
• and Team Leaders in product specifications, sales phycology and selling techniques, significantly increasing customer satisfaction ratings and increase sales performance.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Held weekly regular performance evaluations to assess strengths and weaknesses of team members and provide counselling to improve outcomes.
• Led targeted training programs to educate staff on product benefits and service capabilities. (Sales Booster training)
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Met with each sales representative and Team Leader on a monthly basis to answer questions, resolve issues and identify new strategies.
• Managed monthly Performance Improvement Programs.
• Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team through multiple recruitment channels.
• Targeted prospects in other territories through careful research of competitor products, services and trends.
• Held weekly meetings with Team Leaders to identify techniques to overcome sales obstacles.
• Held weekly presentations with Head Office to present feedback and progress.
• Executed successful promotional events and trade shows.

Achievements:

• Top performing region (KwaZulu Natal) in 2019 and 2020

• Converting sales leads to sales, maintaining an 80% to 100% conversion ratio.
• Booking of tracker fitment appointments,
• Used computer databases to keep track of phone calls and resolution of client queries.
• Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
• Gained referrals to increase sales volumes and exceed company target and KPI's.

Achievements:

• Rookie Award (Best Newcomer)

• Sales (Advertising space)
• Strategic marketing
• Lead sourcing

• Evaluating sales teams' calls, noting areas of improvement and providing coaching accordingly.
• Ensured improvement in areas such as lead to quote, quote to sale and lead to sale ratios while managing a quality score of above 85%. Track Record can be provided.
• Weekly feedback to management team on sales team performance.
• Designed and implemented sales training program and documentation.

• Achieving short term insurance and value added product sales targets.
• Lead generation to exceed company KPI's
• Managed Call Volumes, appointments made and sales made.

Achievements:

• Top sales agent March 2015
• Top sales agent April 2015
• Second place sales agent first quarter 2015
• Top sales agent second quarter
• Top sales agent 2015
• Winner of the Leadership Development Programme.

• Made outbound calls to customers buying new vehicles to sell insurance products.
• Contacted customers after sales process to drive ongoing customer satisfaction and gaining referrals.
• Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.

• Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
• Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
• Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
• Followed-up on leads produced by outbound marketing campaigns based on established criteria.
• Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.

2IC Duties Includes:

• Coaching team with the required sales techniques.
• Undertaking meeting.
• Updating and maintaining statistical database.

• Lead creation.
• Created professional sales presentations to effectively demonstrate product features and competitive advantages.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Trained and mentored new sales representatives.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements and gaining referrals.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Organized sales paperwork, presented proposals and finalized contracts.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
• Cold-called leads and closed large number of new sales over several months.
• Organised and attended Business presentations to generate leads and sales.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.

• Developed exercise programmes for clients.
• Instructed group classes.