Johannes Van Stelten
Hampden,OTA
Summary
Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships. Hardworking commercial cleaner with several years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere. Skilled Cleaner with experience in maintaining cleanliness and hygiene of various facilities including offices, hospitals, and residential buildings. Strengths include knowledge of cleaning procedures, use of appropriate cleaning agents, and adherence to safety standards. Have contributed to creating a clean, safe and pleasant environment for both staff and clients in previous roles. Punctual cleaner with several years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Meticulous and systematic professional with expertise in carrying out heavy cleaning tasks. Well-versed in sweeping, vacuuming and mopping.
Overview
19
19
years of professional experience
Work History
Storekeeper
night and day
Hampden, Otago
11.2024 - Current
- Provided assistance in loading and unloading trucks when needed.
- restocking and organising fridges.
- Tracked expiration dates of stored items to ensure freshness of products sold in storerooms.
Cleaning Contractor
self employed
Mount Low, Townsville
01.2016 - 02.2020
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Emptied all wastebaskets and disposed of trash in designated receptacles.
- Responded promptly to customer requests for cleaning services.
- Resolved customer complaints about poor service in a courteous manner.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Scrubbed walls to remove dirt and grime.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Collected trash from floors within hallways, bathrooms and work areas.
- Used steam equipment to periodically clean upholstery and carpeting.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Completed routine maintenance checks, notifying management of needed repairs.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Steam-cleaned or shampooed carpets.
- Followed company uniform, performance and security policies with every job.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Dusted furniture, machines or equipment.
- Stripped, sealed and polished floors.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Serviced, cleaned and restocked restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Moved furniture, equipment or supplies manually or with hand trucks.
- mold remediation
Carpet Cleaner
bigred
Kelso, Townsville
01.2006 - 01.2016
- Followed safety procedures when operating machinery and chemicals during the cleaning process.
- Moved furniture as necessary for access to carpeted areas.
- Completed paperwork associated with each job including invoices and reports.
- Cleaned carpets using hot water extraction method.
- Communicated professionally with clients throughout the duration of each project.
- Utilized industrial-grade carpet shampooers to deep clean carpets.
- Inspected carpets for damage prior to cleaning process.
- Kept work area clean at all times and disposed of waste materials according to regulations.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Conducted post-cleaning inspections to ensure that carpets meet industry standards.
- Ensured customer satisfaction by providing quality workmanship in a timely manner.
- Vacuumed and pre-treated carpets with appropriate cleaning solutions.
- Adhered to all safety protocols while working on ladders or scaffolding when needed.
- Used specialized tools such as steam cleaners, vacuums, power washers, and extractors.
- Repaired damaged sections of carpets where necessary using patching techniques.
- Explained cleaning process to residential customers upon arrival at home and answered questions.
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
- Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
- Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
- Performed in-depth cleaning of home environments, including carpets, rugs, tile and grout, furniture and mattresses.
- Submitted and explained verbal and written estimates of cleaning services costs in advance.
- Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
- Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
- Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
- Provided every customer with top-notch service and satisfied each client's individual needs.
- Used special treatments to remove stains without damaging surfaces.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Followed company uniform, performance and security policies with every job.
- Assessed previously stained areas for complete removal and sprayed room freshener to complete cleaning process.
- Completed routine maintenance checks, notifying management of needed repairs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Followed safety processes for all manual and electric cleaning equipment.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Stripped, sealed and polished floors.
- Serviced, cleaned and restocked restrooms.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Monitored building security and safety by locking doors or avoiding hazards.
Skills
- Excellent communication
- Dependable and responsible
- Problem resolution
- Multitasking Abilities
- Project planning
- Cultural awareness
- Troubleshooting
- Teamwork and collaboration
- Customer relations
- Flexible and adaptable
- Visual display arrangement
- Storage management
- Team building and leadership
- Leading staff meetings
- Flexible schedule
- Policies and procedures
- Inventory tracking and storage
- Work Planning and Prioritization
- Process mapping
- Multitasking and organization
- Employee training
- Stock control
- Forklift operation
- Materials receiving
- Warehouse operations
- Payroll management
- Staff supervision
- Record keeping
- Report generation
- Safety precautions
- Document management
- Shift scheduling
- Cash handling
- Documentation and reporting
- Truck loading
- Bank and safe deposits
- Customer service
- Shipment processing
Affiliations
- art
- calving
- tattoos
- mechanical
Timeline
Storekeeper
night and day
11.2024 - Current
Cleaning Contractor
self employed
01.2016 - 02.2020
Carpet Cleaner
bigred
01.2006 - 01.2016