Results-driven professional creative with extensive experience in performance and community engagement. Managed a school tour for New Zealand Opera, impacting over 10,000 students. Expertise in conflict resolution and stakeholder communication, delivering effective strategies through collaboration.
Overview
2026
2026
years of professional experience
Work History
Punter
Punting on the Avon
, Christchurch
2018 - Current
Managed bookings to optimize customer experience and ensure full capacity.
Fostered a welcoming and engaging environment that enhanced guest enjoyment.
Educated customers on local attractions and experiences to enrich their visits.
Conducted guided tours along the Avon River while operating a punt boat.
Represented company in promotional materials and media releases.
Events Assistant
Christchurch City Council
Christchurch, New Zealand
07.2024 - 07.2025
Served as an Events Assistant, providing operational support to the Event Producers as they prepare for the summer events of 2024/2025 and assist in planning future events for 2025.
Ensured the timely completion of critical tasks and event preparations.
Liaised with contractors, stakeholders, and the public to facilitate effective communication and collaboration.
Managed workload through thorough prioritization to adapt to sudden needs or changes in circumstances.
Conducted research and compiling data to help inform event planning and outreach strategies.
Assisted in the coordination of event logistics, including venue setup, scheduling, and resource allocation.
Engaged with community members to gather feedback and promote upcoming events, fostering community involvement.
Guest Experience Representative
He Puna Taimoana
Christchurch, New Zealand
2021 - 2025
Coordinated and organized all bookings for events and services.
Resolved conflicts stemming from public misunderstandings of business terms and conditions, enhancing customer satisfaction.
Ensured cleanliness and order throughout facility daily, contributing to a welcoming environment for guests.
Collaborated with wellness practitioners and entertainment providers for private bookings, enhancing service offerings.
Hosting premium events such as our 'Sunrise Soak'.
Decorating and setting up furniture and other resources for private events.
Captain Starlight
Starlight Children's Foundation
Northern Territory, Australia
01.2024 - 05.2024
In this role I have engaged with children and their families in healthcare settings, providing entertainment and support to ease minds and raise spirits.
Operated playroom in pediatric ward, creating a space for play and recreation that supported sick children and their families.
Roamed hospital wards and open spaces to introduce positive disruption and foster playfulness in medical environments.
Traveled to remote communities to support medical clinics through Healthier Futures Initiative, contributing to reconciliation and improved health outcomes for Aboriginal Australians.
Liaising with medical professionals to explain our services and enquire how we may best support them in their work.
Sustaining open communication with management to maintain smooth operations and a healthy team culture.
Participated in team training sessions to enhance collaboration and skills.
Tour Manager
New Zealand Opera
Nationwide, New Zealand
01.2023 - 04.2023
For 8 weeks I was on the road with New Zealand Opera as the tour manager for their Opera in Schools project. During our brief tour we presented accessible performance art to over 10,000 school students.
Coordinated performance schedules through regular communication with schools, ensuring smooth tour operations.
Reported weekly to NZO, addressing concerns and implementing improvements for tour efficiency.
Introducing performances and facilitating question and answer sessions.
Represented NZO as an ambassador, consistently upholding professionalism and enhancing organizational reputation.
Communicating with benefactors and donors committed to NZO. Sustaining and amplifying team morale and championing clear communication.
Assistant to the Venue Manager and Events Facilitator
The Bridge Hub
Christchurch, New Zealand
01.2022 - 01.2023
Liaising with parties hiring spaces, solving problems, and ensuring needs and responsibilities are clearly understood.
Engaged with community members to identify needs and tailor events accordingly.
Supported charities and community organizations in the Eastern Suburbs by providing resources.
Maintained cleanliness of facility to enhance visitor experience.
Participated in weekly meetings to develop actionable strategies for streamlining operations.
Creating visual art and vocal recordings for social media platforms and radio advertisements.
Actor, swing and voice coach
Pop-up Globe
various cities, Australia and New Zealand
01.2017 - 01.2019
Performed in eight live theater performances weekly, demonstrating versatility and commitment to diverse roles.
Coached actors to improve vocal technique and sustain vocal health, adapting methods to semi-outdoor performance environments.
Understudied 16 roles across two repertory plays, ensuring seamless transitions and continuity in performances.
Education
Summer Conservatory, Enhanced Curriculum Option - New York City
Stella Adler Studio of Acting
New York City
01.2018
Bachelor of Speech and Language Pathology with Honours - New Zealand
University of Canterbury
New Zealand
01.2014
Middleton Grange Highschool -
Middleton Grange Highschool
Christchurch
Skills
Event logistics
Event coordination
Performance scheduling
Customer engagement
Customer experience
Community engagement
Audience engagement
Conflict resolution
Accomplishments
Selection as a part of the inaugural Emerging Leaders Development Programme at the University of Canterbury in 2010.
Being granted the title of 'Honour Camper' during my time working at YMCA Camp Ernst in 2014.
2021 and 2020 Sheilah Winn Shakespeare Festival regional adjudicator.
Founding member, vocal consultant and assistant director for Third Bear, a new theatre company.
Acting as Assistant Director on Luminaire's successful season of 'Heathers: The Musical'.
References
References available upon request.
Timeline
Events Assistant
Christchurch City Council
07.2024 - 07.2025
Captain Starlight
Starlight Children's Foundation
01.2024 - 05.2024
Tour Manager
New Zealand Opera
01.2023 - 04.2023
Assistant to the Venue Manager and Events Facilitator
The Bridge Hub
01.2022 - 01.2023
Actor, swing and voice coach
Pop-up Globe
01.2017 - 01.2019
Punter
Punting on the Avon
2018 - Current
Guest Experience Representative
He Puna Taimoana
2021 - 2025
Summer Conservatory, Enhanced Curriculum Option - New York City
Stella Adler Studio of Acting
Bachelor of Speech and Language Pathology with Honours - New Zealand