Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Gamble

Dunedin

Summary

Currently I am working as the TerraCat Dunedin Service manager, i started with Terra in 2019 as a Heavy diesel field Service technician where i progressed on to service supervisor and now Service manager.

Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.

Overview

18
18
years of professional experience

Work History

Service Manager

TerraCAT
05.2019 - Current
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • In field troubleshooting and repairs
  • Marine and Generator repairs
  • Diesel engine and component overhauls

Heavy Diesel Technician, MH & CE

Ab Equipment
06.2017 - 05.2019

Marine Engineer

Marine Installations and Developments
05.2016 - 05.2017
  • Completing the following work on high end private and charter boats:
  • Engine servicing and fault repairs
  • Driveline removal/replacement and engine alignments
  • New builds
  • Steering systems
  • Fit out and commissioning of auxiliary systems
  • Conducting sea trials
  • Fault finding and repair of onboard machinery

Marine Fitter (Contract work)

Babcock New Zealand
01.2016 - 03.2016

Leading Marine Technician Propulsion

Royal New Zealand Navy
09.2007 - 01.2016
  • HMNZS OTAGO
  • HMNZS WELLINGTON
  • HMNZS CANTERBURY

General duties and experience:


• Manned and Unmanned watch keeping of the machinery plant.
• Engineering Officer of the Watch.
• Planning maintenance using FMMS (Fleet Maintenance Management System).
• Taking oil, fuel and coolant samples for analysis.
• Fueling and ballasting to maintain the ships liquid state.
• Vibration Analysis.
• Welding, Lathe and Mill Work.

Maintenance and diagnostics on the following systems and components:


• Diesel Engines (Man B&W, Wartsila).
• Generators with 3 phase, 60hz, 440v output.
• Gearboxes.
• Shafts, Couplings and Bearings.
• Refrigeration.
•HVAC

• Pumps, Valves and Heat Exchangers.
• Hydraulics and Pneumatics.
• Sewage Treatment Plants.
• Power Distribution (switchboards, transformers, battery banks, circuit Breakers).

Education

Marine Engineer Class 3 - Marine Engineering

NMIT
Nelson
01.2015

Control Room Watchkeeping Certificate - Marine Engineering

Royal New Zealand Navy
01.2014

Mechanical Engineering Level 4 -

Competenz
01.2013

Maintenance Engineering Level 4 -

Competenz
01.2013

Automotive Electrical Engineering Level 4 - Auto Electrical

MITO
11-2022

First Line Management Level 4 - Business

MITO
09-2024

Skills

  • Preventive Maintenance
  • Workplace safety
  • Customer service
  • Technical troubleshooting
  • Branch operations management
  • Schematic interpretation
  • Team supervision
  • Employee development

Timeline

Service Manager

TerraCAT
05.2019 - Current

Heavy Diesel Technician, MH & CE

Ab Equipment
06.2017 - 05.2019

Marine Engineer

Marine Installations and Developments
05.2016 - 05.2017

Marine Fitter (Contract work)

Babcock New Zealand
01.2016 - 03.2016

Leading Marine Technician Propulsion

Royal New Zealand Navy
09.2007 - 01.2016

Marine Engineer Class 3 - Marine Engineering

NMIT

Control Room Watchkeeping Certificate - Marine Engineering

Royal New Zealand Navy

Mechanical Engineering Level 4 -

Competenz

Maintenance Engineering Level 4 -

Competenz

Automotive Electrical Engineering Level 4 - Auto Electrical

MITO

First Line Management Level 4 - Business

MITO
John Gamble