John Huang
Hamilton
Summary
Dynamic and creative barista with a strong passion for coffee and customer service. Achieved 3rd place in the 2023 New Zealand National Latte Art Championship, showcasing advanced skills in latte art and beverage preparation. Proven track record of enhancing customer satisfaction, boosting repeat business through personalized drink customization, and streamlining café operations. Skilled in POS systems, maintaining cleanliness, and adhering to health standards.
Beyond coffee, experienced in baking with a foundation in artisanal dessert-making from an apprenticeship at a Japanese patisserie. Proficient in photography and social media marketing, focusing on brand management and product promotion. Inspired by global café culture and driven by a keen appreciation for beauty and creativity, I aim to contribute my diverse skills and grow professionally within the café industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista
Alex
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Barista
Dennis
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Continuously researched industry trends to stay current on popular flavors and innovative techniques for enhancing the pastry menu offerings.
- Maintained strict adherence to health and safety standards, ensuring clean and safe working environment.
- Engaged with customers to gather feedback on dessert offerings, leading to menu improvements and higher satisfaction rates.
- Streamlined photo editing process by utilizing advanced software tools and techniques.
- Maintained an organized digital archive of all photographs taken, ensuring easy access for future projects.
- Utilized social media platforms strategically to showcase my portfolio and attract potential clients across various industries related to food photography.
- Captured high-quality images for marketing materials with a keen eye for detail and composition.
Education
Bachelor of Business - Supply Chain Management
University of Waikato
Hamilton, NZ10-2023
Skills
- Latte art
- Friendly and outgoing
- Opening and closing duties
- Adaptive and creative
- POS systems
- Cash register operation
- Espresso machine operation
- Beverage preparation
- Coffee expertise
- Pastries expertise
- Digital photography
- Social media
Accomplishments
New Zealand national latte art champions 3rd
Certification
Specialty Coffee Association- Barista Skills intermediate.
2023 New Zealand latte art championships 3rd
It took me just a year and a half to progress from having no knowledge of latte art to earning third place in the New Zealand National Latte Art Championship. I have been in the café industry for six years, but my passion for latte art truly began when I joined Demi. My boss, Dennis, provided me with invaluable guidance and unwavering support, even entrusting me with the café's keys.
I dedicated myself to intense practice, often working from 6 PM to 6 AM every day. During my shifts, I noticed a remarkable improvement in my coffee-making speed without compromising quality, consistently delivering exceptional beverages. Though those days were challenging, I cherished the journey of self-improvement and skill mastery, which strengthened both my craft and my passion for coffee.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Barista
Alex
10.2023 - Current
Barista
Dennis
08.2023 - Current
Bachelor of Business - Supply Chain Management
University of Waikato
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