John Kelly

Owner Operator

New World Porirua

05.2018 - 03.2023

Managed day-to-day business operations with a staff of 120.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Created and monitored promotional approaches to increase sales and profit levels.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Developed key operational initiatives to drive and maintain substantial business growth.
Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
Optimized team hiring, training and performance.
Trained and developed team members to build human capital.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Implemented effective financial management practices, improving cash flow and profitability.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Optimized workflow processes through careful analysis of operational needs and resource allocation.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Contributed positively to the local community through involvement in various events or charitable organizations.
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed income and expenses and adapted plans to improve profit levels.
Kept all building areas and equipment functional and well-organized to promote business performance.
Prepared annual budgets with controls to prevent overages.
Performed statistical analyses to gather data for operational and forecast team needs.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Mitigated business risks by working closely with staff members and assessing performance.

Summary

Overview

Work History

Owner Operator

Owner/Operator

Retail General Manager

Otago Regional Manager

Category Manager

Education

Skills

Timeline

Owner Operator

Retail General Manager

Owner/Operator

Otago Regional Manager

Category Manager

Similar Profiles

ARZOO VOHRAARZOO VOHRA

Mohit BishnoiMohit Bishnoi

TAMARA JANELLE ROBATITAMARA JANELLE ROBATI