Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Full Timer(Business Manager)
KATSUBI NZ
12.2014 - 10.2023
Business, Store Manager
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Trained new employees on proper protocols and customer service standards.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Analyzed customer feedback and identified areas for improvement to drive business success.
Managed purchasing, sales, marketing and customer account operations efficiently.
Opening & Closing
Education
Skills
Flexible and Adaptable
Customer Service
Time Management
Teamwork and Collaboration
Friendly, Positive Attitude
Calm Under Pressure
Qualification
Diploma in Sport and Recreation - Golf Coaching, Barista
References
Paul Kim(manage director), +64-21-217-4742, paul@katsubi.co.nz