Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

John Latu

Auckland,Onehunga
John Latu

Summary

Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

26
years of professional experience

Work History

Team Global Express

Operations Manager
06.2022 - Current

Job overview

  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.

Big Blue

National Sales Manager
01.2019 - 05.2022

Job overview

  • Increased sales revenue by implementing innovative marketing strategies and effective sales team management.
  • Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
  • Implemented data-driven decision-making processes for optimizing sales performance and targeting new opportunities.
  • Coordinated cross-functional teams for product launches, ensuring timely delivery and market penetration.

SkillsVR / Waggingtail Technology

Business Development Manager
01.2015 - 12.2018

Job overview

  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.

Digicel Pacific

New Zealand Channel Manager
03.2012 - 12.2015

Job overview

  • Enhanced channel partner relationships by consistently providing support, information, and guidance.
  • Developed and executed strategic plans for channel sales growth and expansion into new markets.
  • Increased revenue with effective partner recruitment, training, and management.
  • Managed key accounts to ensure customer satisfaction, retention, and ongoing business development opportunities.

Vodafone NZ / 2 Degrees

Key Account Manager / Business Development Manager
01.2006 - 02.2012

Job overview

• VF - Senior Key Account Manager manage strategic relationships.
• VF - Renewed 85% of Key Clients onto new term contracts.
• VF - Acquired 30% new business and grew revenue 15% per year.
• VF - Highest Sales Achiever for 2008 / 2009 / 2010 / 2011.
• 2D- Business to Business (SME / ME accounts) Telecommunications new acquisitions.
• 2D- Achieved 150% Target in first year.
• 2D- Won 5th largest corporate account within 6 months of starting (Sanford Fisheries – 300 Mobiles / Monthly Target = 30 Mobiles)

Vodafone New Zealand

Commissions Analyst
07.1998 - 12.2005

Job overview

• Preparing the Commission Payment to the Dealer Channel.
• Sales analysis and forecasting, reporting and reconciliation.
• Skills in Excel and Access Database reporting and manipulation in an ever-changing environment.
• Present $30 Million Dollar Monthly payments to CEO for approval.

Education

Auckland Adventist High School
Auckland, AUK

High School Diploma
12.1993

Crown Institute of Studies
Auckland, AUK

Diploma from Marketing Management
10.1998

Skills

  • Business Planning
  • Health and safety compliance
  • Performance reporting
  • Workflow Optimization
  • Customer Retention
  • Business Development
  • Data Analysis
  • Negotiation
  • Consultative Sales

Timeline

Operations Manager

Team Global Express
06.2022 - Current

National Sales Manager

Big Blue
01.2019 - 05.2022

Business Development Manager

SkillsVR / Waggingtail Technology
01.2015 - 12.2018

New Zealand Channel Manager

Digicel Pacific
03.2012 - 12.2015

Key Account Manager / Business Development Manager

Vodafone NZ / 2 Degrees
01.2006 - 02.2012

Commissions Analyst

Vodafone New Zealand
07.1998 - 12.2005

Auckland Adventist High School

High School Diploma

Crown Institute of Studies

Diploma from Marketing Management
John Latu