John Nguyen
Auckland
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ideas to promote organisation and availability through effective schedule development. Excellent customer service and conflict management skills. Organized and dedicated Administrative Assistant with a track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
NZ Migration Ltd
06.2022 - Current
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Processed customer orders accurately and within agreed timeframes to support the immigration advisers.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Recorded accurate and efficient records in customer database.
Retail Sales Associate
Puma
10.2022 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Rutherford College
Te Atatu, NZ11.2022
Skills
- Back Office Operations
- Correspondence Writing
- Customer Service
- Critical Thinking
- Time Management
- Risk Management
- Customer Needs Assessment
- Persuasive Selling
- Creative Solutions
- Sales Expertise
- Meeting KPIs
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Associate
Puma
10.2022 - 02.2023
Administrative Assistant
NZ Migration Ltd
06.2022 - Current
High School Diploma -
Rutherford College
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