Summary
Overview
Work History
Education
Skills
Additional Information
Golf & Cycling
Work Availability
Timeline
Hi, I’m

John Reed

Auckland

Summary

Proactive and meticulous Manager with over 27 years of experience in the Window film industry. Wide spectrum product knowledge of cheap to high-end products. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Technically inclined and keen to work with hands.

Overview

28
years of professional experience

Work History

Performance Window Film Solutions T/a HPWF Auck

Manager
07.2019 - Current

Job overview

  • Manage day-to-day business operations, sales, invoicing and approximately 15 calls and email from customers
  • Primary point-of-contact with clients, suppliers and contractors.
  • Managed and motivated employees to be productive and engaged in work.
  • Train and guide team members to maintain high productivity and performance metrics.
  • Streamline workflow.
  • Oversee and maintain inventory management and purchasing, proactively ordering required quantity of parts and supplies.
  • Execute frequent on job training.
  • Observe employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Promote energetic atmosphere with purpose to drive improvements in customer care and experiences.
  • Manage and motivate employees to be productive and engaged in work.
  • Monitor workplace activities to determine compliance with safety regulations and standards.
  • Handle customer inquiries and suggestions courteously and professionally.
  • Actively listen to customers, handled concerns quickly and escalated major issues to business manager.

John's Mobile Tinting Ltd

Business Owner-Operator
07.1996 - 06.2019

Job overview

  • Served as primary point-of-contact with suppliers and contractors and managing approximately 10 calls and emails per day form customers.
  • Quote and install window films for commercial and residential buildings.
  • Undertaking handyman and general maintenance and reparation projects.
  • Fabricating Wood cabinets and Steel products.
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Trained and motivated employees to perform daily business functions.

Education

Success Correspondence
South Africa

High School Diploma
10.1991

University Overview

Technical High School
South Africa

High School Diploma
10.1986

University Overview

Skills

  • Business Administration
  • Schedule Preparation
  • Project Management
  • Motivational Leadership
  • Effective Communication
  • Operational Efficiency
  • Effective Customer Service
  • Attention to detail
  • Technically inclined
  • Self-motivation
  • Teachable
  • Punctual

Additional Information

Additional Information

New Zealand Certificate in Construction Related Trades (Supervision)

2021 with BCITO


  • Abroad: Diploma in Leadership - Christian Life Training, South Africa
  • Course work Abroad: Counselling - UNISA, South Africa

Golf & Cycling

Golf & Cycling

I like being out on the Golf course and having. Handicap is important but I don't get to serious about it, I play golf for my pleasure.


I do enjoy a 15km ride on my bicycle every now and then.

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager
Performance Window Film Solutions T/a HPWF Auck
07.2019 - Current
Business Owner-Operator
John's Mobile Tinting Ltd
07.1996 - 06.2019
Success Correspondence
High School Diploma
Technical High School
High School Diploma

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John Reed