John Herald Tanumoa
Summary
Dedicated Residential Youth Worker with two years of experience in a youth justice environment, providing emotional support, implementing care plans for youth, and assisting youth with their everyday routines.
Overview
4
4
years of professional experience
Work History
Residential Youth Worker
Oranga Tamariki
Wiri
01.2024 - Current
- Trauma response
- Relationship building and rapport development
- STAR training experience (Restraint trained)
- Emotional support Regulation.
- Responded to incidents in a timely manner.
- Secure escort - Assisted youth member in a hospital setting
- Provided crisis intervention and emotional support during challenging situations.
- Developed positive relationships with residents through open communication, trust building, and role modeling.
- Facilitated daily activities such as educational, recreational, and social skill development for youth.
- Managed medication administration process for residents according to physician instructions.
- Used calm, positive, and encouraging approach with youth.
- Supervised daily operations to ensure smooth workflow and team performance.
Loss Prevention Officer
The warehouse group
Takanini, Auckland
09.2022 - 06.2023
- Monitored store premises to identify and prevent theft incidents.
- Collaborated with team members to develop loss prevention strategies.
- Reviewed surveillance footage to gather evidence of suspicious activities.
- Engaged with customers to promote a safe shopping environment.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Escorted undesirable persons off property to minimize security violations.
- Inspected merchandise for signs of tampering or damage.
Education
NCEA LEVEL 1 2 & 3
Souther Cross Campus
Mangere , Auckland Skills
- Mental health support
- Crisis intervention
- Life skills education
- Safety enforcement
- Conflict resolution
- Team collaboration
- Stress management
- Life skills teaching
- Educational support
- CCTV experience
- Conflict de-escalation
Languages
English
First Language
Samoan
Native/ Bilingual
Timeline
Residential Youth Worker
Oranga Tamariki
01.2024 - Current
Loss Prevention Officer
The warehouse group
09.2022 - 06.2023
NCEA LEVEL 1 2 & 3
Souther Cross Campus