John Vano
Takanini Auckland
Summary
To whom it may concern:
My name is John Vano.
I am capable and passionate about serving customers well while exceeding customer expectations.
I like to maintain poise and a sense of humor in demanding environments.
I have a strong history of exceptional service in customer establishments.
I am an organized and dependable candidate capable of managing multiple priorities with a positive attitude. I have the Willingness to take on added responsibilities to meet team goals.
A Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Thank you
John Vano
Overview
9
9
years of professional experience
Work History
Bartender
Raro Golf Club
07.2017 - 12.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Green Keeper
Rarotonga Golf
Avarua
06.2017 - 09.2022
- Managed fertilization programs based on soil analysis results.
- Raked bunkers, re-shaped sand traps, removed debris from greens.
- Applied fertilizer to turf grasses using a spreader.
- Provided guidance and instruction to new greenkeepers on proper techniques for maintaining golf courses.
- Inspected and maintained golf course areas to ensure optimal playing conditions.
- Monitored weather forecasts and adjusted watering schedules accordingly.
- Set up courses each day by changing cups, putting out flags and emptying trash.
- Removed leaves, clippings and debris with blowers or collection methods.
- Kept appearance of turf neat and professional with daily mowing, trimming and maintenance.
- Assisted in the installation of new machinery and equipment.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Bouncer
B.S.G
01.2020 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Permitted entry with escort for approved persons into secure locations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced dress codes and refused objectionable attire.
- Responded quickly to incidents and assessed active situations for security concerns.
Retail Assistant
Cook Islands Building Supplies
01.2014 - 06.2017
- Loaded, unloaded and moved material to and from storage and production area's
- Checked packages and merchandise for damage and notified vendors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
Tereora
Cook Islands09.2011
Skills
- Handling Difficult Customers
- Energetic and Outgoing
- Product Merchandising
- Safe Equipment
- Closing Sales
- Stocking and replenishing
- Equipment operation
- Team training
- Safety compliance
- Problem solving
- Attention to detail
- Pesticide handling
- Heavy machinery operation
- Health and safety
- Environmental awareness
- Weather monitoring
- Mowing patterns
- Customer service
- Bar organization
- Customer engagement
- Team player attitude
- Outgoing personality
Accomplishments
- Improved team productivity with morale-boosting incentives.
- Performed live band entertainment in private functions
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Skills
Familiar with a Grasscutter
Also operated ride on mowers
Reference
William Nio
Building Contractor
Contact : 02102001690
Hamz Tutakiau
B.S.G Security
+68279388
Timeline
Bouncer
B.S.G
01.2020 - 01.2022
Bartender
Raro Golf Club
07.2017 - 12.2022
Green Keeper
Rarotonga Golf
06.2017 - 09.2022
Retail Assistant
Cook Islands Building Supplies
01.2014 - 06.2017
Tereora