John Lloyd Rustia
Auckland,AUK
Summary
Practiced Mechanic offering strong customer service skills and expertise diagnosing problems based on customer complaints or concerns. Effective in instructing users on proper bike maintenance functions. Skilled in working with teams on addressing special requests for bicycle customization. And also a xc racer in the philippines.
Overview
1
1
year of professional experience
Work History
Bicycle Mechanic
Pedal Avenue
03.2021 - 02.2022
- Cleaned and lubricated bicycle parts.
- Demonstrated commitment to sustainability initiatives by recycling used parts where possible.
- Collaborated with team members to maintain a clean, organized, and safe working environment.
- Expanded knowledge of various bicycle brands, models, and components to better serve customers'' diverse needs.
- Handled estimation of parts, bike and component repairs and replacements.
- Conducted thorough pre-ride inspections for group rides to ensure rider safety and minimize mechanical issues during events.
- Provided recommendations to clients in alignment with needs, preferences and budgets.
- Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
- Performed new bike assemblies and proper alignment of wheels to optimize performance.
- Educated customers about proper bike care techniques, extending the lifespan of their bicycles.
- Participated in community outreach programs promoting cycling as a healthy lifestyle choice.
- Provided accurate time estimates for repair work completion, effectively managing customer expectations.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Assembled new bicycles upon arrival at the shop, adhering to strict quality control guidelines from manufacturers.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various bicycle issues.
- Assisted customers in selecting appropriate bicycles for their specific riding styles and requirements.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
Bataan Heroes College
PhilippinesSkills
- Bike Assembly
- Continuous learning mindset
- Expert Gear Tuning
- Knowledgeable Bearing Maintenance
- Brake changes
- Workshop maintenance
Timeline
Bicycle Mechanic
Pedal Avenue
03.2021 - 02.2022
Bachelor of Mechanical Engineering - Mechanical Engineering
Bataan Heroes College
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