Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Senior Sales Manager
TRUE VALUE CARS
09.2017 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Ran errands and provided general office support in a professional environment.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Retail Manager
ISM EXPORTS & IMPORTS
01.2016 - 09.2017
- Trained and guided team members to maintain high productivity and performance metrics.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Inbound Sales Agent
Vijay Fashions, Manchester, UK
10.2011 - 06.2015
- Resolved complaints to satisfy customers and encourage future transactions.
- Generated new and repeat sales by offering timely product, service, and technical information.
- Offered technical support for online purchases and helped customer navigate website to facilitate buying process.
- Communicated with customers regarding marketing campaigns and promotions, answering questions and addressing concerns.
Showroom Sales Manager
Vision Honda, Kerala,India
08.2007 - 09.2011
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Senior Territory Manager
Indus Motors - Maruti Suzuki
03.2003 - 08.2007
- Researched competitor activity and used findings to develop sales growth strategies.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Managed over 3 locations within 2 territory.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
LEVEL-8 - P G DIPLOMA IN BUSINESS
09.2016
Bachelor of Business Admin. - Business Economics
03.2006
Skills
- Manager Coaching and Training
- Skilled Manager
- Presentation Manager
- Manager Training
- Project Manager Supervision
Timeline
Senior Sales Manager - TRUE VALUE CARS
09.2017 - Current
Retail Manager - ISM EXPORTS & IMPORTS
01.2016 - 09.2017
Inbound Sales Agent - Vijay Fashions, Manchester, UK
10.2011 - 06.2015
Showroom Sales Manager - Vision Honda, Kerala,India
08.2007 - 09.2011
Senior Territory Manager - Indus Motors - Maruti Suzuki
03.2003 - 08.2007
SIT INVERCARGIL - LEVEL-8, P G DIPLOMA IN BUSINESS
KENDRA SIKSHA PARISHAD - Bachelor of Business Admin., Business Economics
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