Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
References
Timeline
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Joice Anne Marie Mojado

Auckland - Auckland City,AUK

Summary

Results-driven professional with a postgraduate diploma in Business Administration seeking a challenging role in operations and management in New Zealand. Currently a Program Assistant at sKids, adept at maintaining client-colleague relationships and delivering quality results on tight deadlines. My background includes experience as an insurance administrator, human resources, and payroll management expertise in the Philippines.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Program Assistant

sKids
Auckland - Auckland City, Mount Roskill
09.2023 - Current

- Completing paperwork such as opening and closing, emergency drills, and incident reports to uphold the standard of the children's safety.

- Supporting children’s development by teaching and helping them engage in educational and fun activities.

- Assisting the program manager and confidently executing program activities with the kids.

Rostered to 3 different schools. (i.e., Rosebank Primary School, Waterview Primary School, and Halsey Drive Primary School.

Underwriting Associate

Haven Insurance
Manila, Philippines
04.2022 - 02.2023

- Processed underwriting preassessments for prospective clients.

- Assisted insurance underwriters and financial advisers in completing underwriting processes.

- Discussed and negotiated insurance policy terms and covers given to clients.

- Ensuring clients’ documents are complete and correctly signed for policy enforcement.

Key achievement: Received monthly incentives due to the reached monthly target of work done.

Junior Admin Specialist

Haven Insurance
Manila, Philippines
08.2021 - 03.2022

- Tasked to call and follow up on requested medical notes and tests from clients’ GPs and Specialists in New Zealand.

- Supervised medical tests requested for clients (e.g., build, blood, paramedical, and other tests)

- Processed new and existing clients’ insurance applications.

- Performed administrative tasks such as filing, data entry, and pipeline.

- Key achievement: Received monthly incentives due to 100% work quality.

Human Resource & Payroll Assistant

Artecy Manpower Services
Quezon City, Philippines
01.2021 - 07.2021

- Manually checked timecards and did the payroll for 150 employees on MS Excel.

- Created billing reports and tracked payments from employers.

- Performed human resource functions from pre-employment (interview, requirement completion, and orientations) to post-employment (exit interview, resignation, and clearance).

- Handed employees' concerns, such as store location and shift changes and leaves.

Assisted employers with employees’ appraisals, promotions, disciplinary actions, and dismissal.

Education

Postgraduate Diploma - Business Administration

Auckland Institute of Studies
28A Linwood Avenue Mt Albert, Auckland
07-2024

Bachelor of Science - Psychology

San Beda University
Manila, Philippines
05-2019

Skills

  • Report Writing and Presentation
  • Research and analysis
  • Teamwork and Collaboration
  • Operations & Administrative Support
  • Program Planning
  • Progress Tracking
  • Program Administration
  • CRM & Data Entry
  • Proficient in Microsoft & Google applications

Certification

  • Completed Basic First Aid Training (June 2024)
  • Supporting Positive Behavior (June 2024)
  • Registered Psychometrician in the Philippines (October 2019 – February 2022)

Languages

English
Full Professional
Filipino
Native/ Bilingual

Affiliations

  • I have experience in managing social activities such as donation drives, charity programs, and private gatherings.
  • I fancy creating and editing videos or pictures for entertainment using Canva or any video editing applications.
  • l love running and participating marathons.

Accomplishments

  • Graduated with honors as Cum Laude in the degree of Bachelor Science in Psychology (May 2019).
  • Efficiency in planning and executing Holiday Programme activities (June 2024)

References

References available upon request.

Timeline

Program Assistant

sKids
09.2023 - Current

Underwriting Associate

Haven Insurance
04.2022 - 02.2023

Junior Admin Specialist

Haven Insurance
08.2021 - 03.2022

Human Resource & Payroll Assistant

Artecy Manpower Services
01.2021 - 07.2021

Postgraduate Diploma - Business Administration

Auckland Institute of Studies

Bachelor of Science - Psychology

San Beda University
Joice Anne Marie Mojado