Results-driven professional with a postgraduate diploma in Business Administration seeking a challenging role in operations and management in New Zealand. Currently a Program Assistant at sKids, adept at maintaining client-colleague relationships and delivering quality results on tight deadlines. My background includes experience as an insurance administrator, human resources, and payroll management expertise in the Philippines.
- Completing paperwork such as opening and closing, emergency drills, and incident reports to uphold the standard of the children's safety.
- Supporting children’s development by teaching and helping them engage in educational and fun activities.
- Assisting the program manager and confidently executing program activities with the kids.
Rostered to 3 different schools. (i.e., Rosebank Primary School, Waterview Primary School, and Halsey Drive Primary School.
- Processed underwriting preassessments for prospective clients.
- Assisted insurance underwriters and financial advisers in completing underwriting processes.
- Discussed and negotiated insurance policy terms and covers given to clients.
- Ensuring clients’ documents are complete and correctly signed for policy enforcement.
Key achievement: Received monthly incentives due to the reached monthly target of work done.
- Tasked to call and follow up on requested medical notes and tests from clients’ GPs and Specialists in New Zealand.
- Supervised medical tests requested for clients (e.g., build, blood, paramedical, and other tests)
- Processed new and existing clients’ insurance applications.
- Performed administrative tasks such as filing, data entry, and pipeline.
- Key achievement: Received monthly incentives due to 100% work quality.
- Manually checked timecards and did the payroll for 150 employees on MS Excel.
- Created billing reports and tracked payments from employers.
- Performed human resource functions from pre-employment (interview, requirement completion, and orientations) to post-employment (exit interview, resignation, and clearance).
- Handed employees' concerns, such as store location and shift changes and leaves.
Assisted employers with employees’ appraisals, promotions, disciplinary actions, and dismissal.