Joie Ting
Auckland,AUK
Summary
I am currently a first year student in AUT studying Design. I have a few customer service experience and a flexible schedule.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Livefirm Construction Ltd.
08.2023 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sales Assistant
Mint My Desk
08.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Hulu Cat Barista
Hulu Cat
03.2022 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Arts - Communication And Interaction Design
Auckland Univeristy of Technology
Auckland 11.2026
Skills
- Customer Service
- Time Management
- Customer and client relations
- Strong Problem Solver
- Meticulous attention to detail
Hobbies
I enjoy making drinks at home such as matcha and lattes. I have a Victoria Arduino Eagle One Prima machine at home to my make espressos. It brings me great joy to craft the perfect cup of coffee and matcha, and I am constantly experimenting with new recipes and techniques to enhance my skills.
Languages
Chinese (Mandarin)
Native or Bilingual
Additional Information
I was born in 2004
Timeline
Administrative Assistant
Livefirm Construction Ltd.
08.2023 - Current
Sales Assistant
Mint My Desk
08.2023 - 01.2024
Hulu Cat Barista
Hulu Cat
03.2022 - 08.2023
Bachelor of Arts - Communication And Interaction Design
Auckland Univeristy of Technology
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