Jolene Gill
Hamilton,WKO
Summary
Dedicated school administrator with excellent experience in a front office setting. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
17
17
years of professional experience
Work History
School Receptionist
Matangi School
Hamilton, WKO
01.2015 - Current
- Administrator for school Covid Action team.
- Cash handling/Banking
- Efficient with Hero, Enrolmy, ETap, Google Docs
- First Aid Officer
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Interacted with customers by phone, email or in-person to provide information.
- Trained new personnel regarding company operations, policies and services.
Stay at Home Mum
NA
03.2008 - 01.2015
Office Administrator
Briscoes
Hamilton, WKO
05.2005 - 03.2008
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Led training sessions, answered questions and assisted employees with troubleshooting during software migrations.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Reconciled account files and produced monthly reports.
Education
No Degree - Certificate of Teacher Aiding
Open Polytechnic of New Zealand
Lower Hutt, WGNADMN1009 - Certificate In Accounts Administration - School Administration
Career Academy
Online 04.2023 - Current
Skills
- Administrator to Covid Response Team
- Data Entry and Database Software
- Verbal and Written Communication
- Visitor and Customer Relations
- Banking/Cash Handling
- Attention to Detail
- Customer Complaint Resolution
- Office Supply Management
- Cloud-Based File Organization
- Strategic planning
- Scheduling
Timeline
ADMN1009 - Certificate In Accounts Administration - School Administration
Career Academy
04.2023 - Current
School Receptionist
Matangi School
01.2015 - Current
Stay at Home Mum
NA
03.2008 - 01.2015
Office Administrator
Briscoes
05.2005 - 03.2008
No Degree - Certificate of Teacher Aiding
Open Polytechnic of New Zealand
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