Jolie Tawhara

• Processing store inventory deliveries as they come into the shop.
• EFTPOS and cash handling experience.
• Dealing with complaints and returns from customers.
• Customer facing role.
• Cleaning and organising the stock room when needed.
• Working late nights.

• Built strong relationships with customers, resulting in repeat business and referrals.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Helped customers locate products and checked store system for merchandise at other sites.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Executed visual merchandising strategies to attract customers and drive sales.

• Front-of-house duties - manning the till, taking orders and running
orders.

• Drive-thru order taking experience.
• Foodhandling and preparation experience.
• Customer service experience.
• Housekeeping expectations and duties.
• Conflict resolution experience.

• Worked well with teammates and accepted coaching from management team.

• Kept food preparation area, equipment, and utensils clean and sanitary.