Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Jon-Dylan Burville

Addington,Christchurch

Summary

Dynamic Business Manager with expertise in consumer and business lending, adept at financial analysis and relationship building. Proven track record in delivering tailored financial solutions and enhancing compliance standards. Recognized for cultivating strong stakeholder connections and effectively negotiating complex lending requests, driving customer satisfaction and business growth.

Overview

13
13
years of professional experience

Work History

Personal Manager & Business Manager

Westpac
12.2021 - Current
  • Achieved career growth from Personal Manager to Business Manager position in 18 months.
  • Delivered financial solutions tailored for small-to-medium enterprises.
  • Assisted customers with personal lending needs.
  • Evaluated broker applications from external parties.
  • Cultivated strong connections with internal and external stakeholders.
  • Serviced top tier consumer clientele.
  • Processed complex lending requests.
  • Facilitated knowledge improvement focused on lending processes.

Banking Advisor

Bnz
10.2018 - 12.2021
  • Progressed from entry-level to senior banking advisor within 2 years.
  • Utilized business financials to address intricate home lending needs.
  • Built relationships with customers by providing excellent customer service.
  • Adhered to all internal controls established by the bank's compliance department.

Office Manager & Independent Sales Agent

Mpd Group Ltd and Mayfair Enterprises
08.2013 - 08.2018
  • Launched career in entry-level sales role, progressed to leadership position and later managed office operations.
  • Developed expertise across sales, customer service, and team training.
  • Coordinated responses to all incoming inquiries from businesses and clients.
  • Directed human resource activities such as interviewing candidates and onboarded new hires.
  • Monitored and evaluated personnel performance, recommending advancements.
  • Implemented practical field demonstration techniques to train Sales Contractors.
  • Ensured organization of digital and physical filing systems.
  • Coordinated office events.
  • Directed day-to-day activities.

Chef

Cook “N” With Gas and Parahaki Restaurant & Bar
03.2012 - 08.2013
  • Developed ability to juggle multiple tasks calmly under high pressure.
  • Assisted head chefs in curating customized banquet menus for special occasions.
  • Ensured high standards of meal presentation
  • Efficiently resolved guest inquiries and complaints.

Education

Certificate in Commercial Lending -

Moody's
03-2025

Business Fundamentals - Finance

Moody's
03-2024

New Zealand Certificate in Financial Services (Residential Property Lending Level 5) - Finance

Strategi Institute
12-2023

Diploma in Culinary Arts - Advanced Cookery and Restaurant Management

Northland Polytechnic
01.2012

NCEA Level 3 -

Christian Renewal School
11-2009

Skills

  • Expertise in lending
  • Upholding compliance standards
  • Strong financial analyst
  • Building strong relationships
  • Workflow organization
  • Excellent tech adaptability
  • Effective negotiator
  • Analytical problem solving

Affiliations

Member of the Society for creative anachronism, a group that recreates anything pre-1650.

I particularly enjoy armored combat and brewing. This keeps me fit and active, as well as lets me utilize my research skills.

References

References available on request

Timeline

Personal Manager & Business Manager

Westpac
12.2021 - Current

Banking Advisor

Bnz
10.2018 - 12.2021

Office Manager & Independent Sales Agent

Mpd Group Ltd and Mayfair Enterprises
08.2013 - 08.2018

Chef

Cook “N” With Gas and Parahaki Restaurant & Bar
03.2012 - 08.2013

Certificate in Commercial Lending -

Moody's

Business Fundamentals - Finance

Moody's

New Zealand Certificate in Financial Services (Residential Property Lending Level 5) - Finance

Strategi Institute

Diploma in Culinary Arts - Advanced Cookery and Restaurant Management

Northland Polytechnic

NCEA Level 3 -

Christian Renewal School
Jon-Dylan Burville