Jon Thompson
Raglan,Waikato
Summary
Thanks for taking the time to review my CV.
I am an accomplished professional with a strong background in operational and technical excellence. Known for driving compliance initiatives and fostering a culture of safety and excellence within diverse teams across 30 countries.
I am results driven, with expertise in safety systems and operational auditing. Proven ability to drive compliance and enhance operational standards in the food manufacturing and logistics sectors.
Dynamic leader with extensive experience in technical training, safety compliance, and team development. Demonstrated success in managing multimillion-dollar acquisitions, ensuring operational excellence and efficiency, and supporting field staff in high-demand environments. I bring many years of experience working in compliance and service-related roles. Good communication and planning skills with a methodical and disciplined approach.
I am passionate about conservation and the outdoors - I am physically very fit and preferably seek an active role where I am working with people and/or clients.
I am a hands-on person with good general mechanical and scientific knowledge and skills.
I spend much of my spare time volunteering for conservation initiatives and I'm an active Tier 1 Search and Rescue first responder.
I believe in open, honest transparency and my mantra is to act in a way I would expect people to act with me and my family.
Thank you !
Overview
38
38
years of professional experience
Work History
Best practice and Compliance Manager - NZ and Fiji
Rentokil Initial
Auckland, Auckland
06.2017 - 03.2025
- Development and support of SOP's, safety systems and audits.
- Technical and operational support - particularly in the high dependency Food Manufacturing and Logistics sector.
- Training support for field staff and Operations Managers.
- Technical support for sales.
- Technical and Operations Due Diligence for acquisitions (7 multimillion dollar acquisitions)
Head of Operations - NZ and Fiji
Rentokil Initial
03.2016 - 03.2018
- Member of Rentokil Initial Senior Leadership team overseeing Operations for all 3 service divisions at RI in NZ and Fiji - approximately 600 staff.
- Supporting RI's acquisition strategy with Operational, Technical and Safety Due Diligence
- Audit and safety compliance of operational teams - Pest Control, Initial Hygeine and Ambius Plantscapes.
- Head of Biosecurity Fumigations division.
- Develop enhanced standards, and oversee their implementation.entation.
- Member of the RI Global Technical Leadership Team representing RI Pacific (Australia, NZ, and Fiji).
National Audit Manager
Rentokil Initial
01.2014 - 03.2016
- National Audit Manager - ensuring best practice and compliance with our NZ and Fiji operations.
- Member of RI Global Technical Leadership Team representing the Pacific Region.
Service Capability Director
Rentokil Initial Asia
Singapore, Singapore
07.2012 - 12.2013
- Leading the operations and technical country heads for our nine Asia operational countries.
- Ensuring best practices and compliance across the pest and hygiene divisions.
- Development of standardized training and auditing.
- Support of sales division to ensure fit-for-purpose sales and on-going service delivery.
- Member of Global Technical Leadership Team representing Asia Region
Global New Services Development Manager
Rentokil Initial Group Head Office
London, UK
06.2010 - 06.2012
- Leading a world-wide project to support and improve the competence of our first line managers throughout our 60 operational countries.
- Development and implementation of RI's Entotherm service - the use of thermal energy to control commercial, industrial and domestic pests.
- Head of Global Fumigation division.
- Development of Pest Risk Assessment tool to suppprt sales and service divisions in our 60 operational countries.
National Technical Manager
Rentokil Initial
09.2003 - 06.2010
- Ensure Technical and Operational excellence and compliance in the NZ and Fiji Pest Division
Owner/Director
Ecospec Ltd
Hamilton, Waikato
06.1992 - 06.2003
- Owner and Director of Ecospec for 12 years.
- Started business and grew it to be the largest pest management provider in the greater Waikato Region.
- Preferred supplier to Fonterra (then Anchor/NZMP), Health Waikato, Hamilton City Council, Transpower, Mighty River Power, AFFCO, and most of Waikato's food manufacturing and logistics businesses.
Technician, Sales and Service Supervisor
Rentokil Initial
03.1987 - 06.1992
- I commenced as a service technician in Auckland.
- I was promoted to open Waikato branch in 1989
- Starting as the sole Waikato staff member, I grew the operation via sales and service to a stage where we employed seven service, sales, and admin staff.
Education
National Certificate in Quality Management - with distinction - Quality Management
Nelson Marborough Institute of Technology
Nelson, NZ06-2004
Bachelor of Engineering - Not Completed -
Auckland University
06-1986
A Bursary -
St Pauls College
Auckland, NZ11-1983
Skills
- Technical training
- Safety compliance
- Operational auditing
- Due diligence
- Risk management
- Team leadership
- Problem solving
- Data analysis
- Hazard analysis & critical control points
- Document control program
- Training coordination
- Quality management processes
- SOP writing
- Regulatory standards
- Food safety program training
Affiliations
- Tier 1 LandSAR Search and Rescue member with HamSAR - 6 years
- Passionate conservationist - volunteer for 3 conservation and predator-free community groups (Karioi Project, Hillary Hope Nature Reserve and West Waikato Coastcare Group)
- I raise and plant native flora for community groups and schools, including working with Waitetuna School teaching kids how to raise, plant and nurture native flora.
- I am a passionate rock fisherman on the wild west coast, a keen tramper and have played football since the age of 5.
- I am physically very fit and active.
- I coach junior football for Ngaruawahia AFC
Timeline
Best practice and Compliance Manager - NZ and Fiji
Rentokil Initial
06.2017 - 03.2025
Head of Operations - NZ and Fiji
Rentokil Initial
03.2016 - 03.2018
National Audit Manager
Rentokil Initial
01.2014 - 03.2016
Service Capability Director
Rentokil Initial Asia
07.2012 - 12.2013
Global New Services Development Manager
Rentokil Initial Group Head Office
06.2010 - 06.2012
National Technical Manager
Rentokil Initial
09.2003 - 06.2010
Owner/Director
Ecospec Ltd
06.1992 - 06.2003
Technician, Sales and Service Supervisor
Rentokil Initial
03.1987 - 06.1992
National Certificate in Quality Management - with distinction - Quality Management
Nelson Marborough Institute of Technology
Bachelor of Engineering - Not Completed -
Auckland University
A Bursary -
St Pauls College