Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Jonathan Kennedy

Auckland,AUK

Summary

Innovative Computer and Information Systems Manager with proven experience in leading IT teams and managing complex projects from conception to implementation. Skilled in optimizing team dynamics, integrating new technologies, and developing strategies that significantly improve productivity. Demonstrated ability to enhance system operations and streamline workflow processes across various platforms, ensuring operational excellence and robust IT infrastructure support.

Overview

7
7
years of professional experience

Work History

Implementation Manager

NZDF
Papakura, Auckland
01.2025 - Current
  • Managed full project lifecycle, beginning at inception and ending with customer-facing deployments.
  • Developed project plans and timelines for each implementation process, tracking progress against these plans to ensure completion on schedule.
  • Monitored performance of implemented systems, and took corrective action when necessary.
  • Worked with cross-functional teams and external contractors to achieve goals.

Lead Communications Specialist

NZDF
Papakura, Auckland
01.2023 - 12.2024
  • Anticipated customer expectations and executed solutions to ensure timely compliance.
  • Managed and assessed subordinate team members to meet projected requirements.
  • Ensured compliance with defense security policy.

Team Leader Communications

NZDF
Papakura, Auckland
01.2020 - 12.2022
  • Held weekly team meetings to review upcoming activities, discuss issues, and brainstorm solutions.
  • Encouraged and provided constructive feedback to subordinates.
  • Established and maintained a safe, supportive and welcoming environments for soldiers of all backgrounds.

Implementation Team Member

NZDF
Papakura, Auckland
01.2018 - 12.2020
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated Kanban with team activities.

Education

Certificate in Business First Line Management

Ignite
Waiouru Military Camp, NZ
05-2024

Bachelor in Network Engineering - Information Communication Technology

UCOL
Palmerston North
11-2020

Skills

  • ITIL certifications
  • Network configuration and end-user documentation
  • Technical alignment and problem-solving
  • Relationship building
  • Analytical problem solving
  • Resource planning and allocation

Accomplishments

  • Chief of Army Commendation recipient.

References

References available upon request.

Timeline

Implementation Manager

NZDF
01.2025 - Current

Lead Communications Specialist

NZDF
01.2023 - 12.2024

Team Leader Communications

NZDF
01.2020 - 12.2022

Implementation Team Member

NZDF
01.2018 - 12.2020

Certificate in Business First Line Management

Ignite

Bachelor in Network Engineering - Information Communication Technology

UCOL
Jonathan Kennedy