Jonathan Peachey
Hamilton,WKO
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction . Skilled in forklift operation and staff training, adept at fostering team leadership and building strong vendor relationships. Achieved significant improvements in productivity and cost control, demonstrating a commitment to excellence and a results-driven approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dry Operational Mananger
Pak N Save Mill St
Hamilton, WKO
04.2022 - 04.2024
- Managed all operational processes through the Dry departments of Grocery, Chilled, Frozen, Storeroom & Liquor.
- Effectively & safely carried out tasks on multiple forklifts as well as training new staff in a professional manner.
- Unloaded stock & carried out receipting procedures.
- Continued previous role of Liquor Manager which included but not limited to buying, negotiating, display & budget planning.
- Improved team productivity through effective communication, training, and performance evaluations.
- Managed & effectively controlled timesheets, rosters, staff leave & staff development for 45+ staff over day, afternoon & night shift through 5 departments.
- Managed budgets for multiple projects, ensuring timely delivery and cost control.
- Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
- Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
- Collaborated with fellow team leaders in my departments on day-to-day duties & results.
- Collaborated with senior management on updated results & future goals.
- Optimized Inventory Management through strategy stock control & forecasting methodologies.
- Streamlined operational processes by implementing efficiency improvements and reducing waste.
Liquor Manager
Pak N Save Mill St
Hamilton, WKO
02.2021 - 04.2024
- Maintained compliance with local regulations regarding alcohol sales, contributing to the store''s excellent reputation in the community.
- Effectively & safely carried out tasks on multiple forklifts as well as training new staff in a professional manner.
- Coordinated special events such as tastings or themed promotions to drive sales growth and customer engagement.
- Monitored industry trends to stay informed on emerging products and adjust purchasing decisions accordingly.
- Fostered a team-oriented atmosphere among staff through effective communication and leadership techniques.
- Collaborated with team members to create engaging in-store displays that showcased popular products and promotions.
- Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
- Purchased beverage stock and handled all inventory needs.
- Managed all day-to-day operations within budgeted guidelines.
- Oversaw selection, ordering and inventory controls of all Liquor.
- Complied with health and safety regulations.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
- Managed staff schedules and maintained adequate coverage for all shifts.
Grocery Assistant
Pak N Save Mill St
Hamilton, WKO
10.2020 - 02.2021
- Addressed customer concerns professionally, working towards satisfactory resolutions that fostered loyalty among shoppers.
- Assisted team members with special projects or additional tasks as required, fostering a cooperative work environment.
- Recommended products to customers to drive sales.
- Removed trash, swept, and mopped floors for professional appearance.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked aisles for spills to complete quick clean-up.
Fitness Equipment Installer/Delivery Specialist
Life Fitness
Hamilton, WKO
08.2019 - 02.2020
- Delivered & Installed fitness equipment through multiple regions in the North Island of New Zealand.
- Collaborated with team members to ensure seamless integration of new equipment into existing systems.
- Stacked goods in correct storage bays by following inventory control instructions.
- Moved goods packed on pallets or in crates around storage facility.
- Used forklift to unload & load deliveries effectively.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
Fire Sprinkler Fitter
Zero Fire
Hamilton, WKO
01.2019 - 08.2019
- Enhanced fire safety by installing and maintaining fire sprinkler systems in various commercial and residential properties.
- Coordinated closely with other tradespeople on construction sites to ensure seamless integration of fire sprinkler systems into overall building plans.
- Participated in regular training sessions to improve technical skills and stay current on latest technologies in the field.
Interior Fitter
Ceiling Group
Hamilton, WKO
11.2016 - 01.2019
- Preformed multiple interior fit-outs including but not limited to, suspended ceilings, drywall, aluminium doors & windows.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Increased workplace safety by adhering to strict guidelines and protocols during daily operations.
- Measured, marked, cut, bored, fitted and installed various piping or structural components in accordance with blueprints and job specifications using hand and power tools.
Warehouse Packer
Onelink
Hamilton, WKO
02.2015 - 11.2016
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, labelled and shipped items per customer specifications.
- Operated tape machines, scales and label printers to package items correctly.
Fitness Equipment Specialist
Workout World
Brisbane, QLD
04.2014 - 01.2015
- Coordinated logistical aspects of equipment acquisition projects, including transportation, installation, and training requirements.
- Enhanced workplace safety with thorough inspections and adherence to regulatory guidelines.
- Maintained inventory of necessary expendables, parts and supplies.
- Organised delivery of fitness equipment.
- Unloaded trucks & loaded containers using forklifts.
Fitness Equipment Specialist/Delivery Driver
Elite Fitness Equipment
Tauranga, BOP
02.2012 - 02.2014
- Coordinated logistical aspects of equipment acquisition projects, including transportation, installation, and training requirements.
- Managed repairs and vendors to minimize inventory downtime.
- Inspected and checked outgoing orders for quality control.
- Optimized equipment performance by identifying and resolving technical issues through comprehensive troubleshooting techniques.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Education
NCEA Level 1 & 2 -
St Johns College
Hamilton, NZCertificate - Personal Training
New Zealand Institute of Sport
Wellington, NZ11.2011
Skills
- Customer Service
- Effective leader
- Operations Management
- Hiring and Onboarding
- Relationship Building
- Team Leadership
- Forklift ability & training
- Logistics
- Staff Scheduling
- Staff training/development
Certification
Forklift Operator Certificate
Timeline
Dry Operational Mananger
Pak N Save Mill St
04.2022 - 04.2024
Liquor Manager
Pak N Save Mill St
02.2021 - 04.2024
Grocery Assistant
Pak N Save Mill St
10.2020 - 02.2021
Fitness Equipment Installer/Delivery Specialist
Life Fitness
08.2019 - 02.2020
Fire Sprinkler Fitter
Zero Fire
01.2019 - 08.2019
Interior Fitter
Ceiling Group
11.2016 - 01.2019
Warehouse Packer
Onelink
02.2015 - 11.2016
Fitness Equipment Specialist
Workout World
04.2014 - 01.2015
Fitness Equipment Specialist/Delivery Driver
Elite Fitness Equipment
02.2012 - 02.2014
NCEA Level 1 & 2 -
St Johns College
Certificate - Personal Training
New Zealand Institute of Sport