Summary
Overview
Work History
Skills
Timeline
Generic

Jonathon Heke

Hamilton,WKO

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

28
28
years of professional experience

Work History

Team Leader

Fonterra Canpac
10.2021 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Promoted high standards through personal example to help each member understand expected behaviours and standards.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Site Utility Team Member

Fonterra Canpac
04.2018 - 09.2021
  • Multi-skilled role responsible for knowledge of whole of site systems and processes
  • Adaptable in flexible approach to the varying demands
  • Relationship building across all site departments to ensure the ability to work effectively across the whole process


Team Member

Fonterra Canpac
05.2009 - 03.2018
  • Food Manufacturing Practice
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Freight Sorter

Courier Post
12.2008 - 04.2009
  • Inspected freight for any damage or faults prior to loading.
  • Packed items to meet shipping requirements.
  • Sorted and organized packages to make deliveries to correct address.
  • Communicated with drivers and dispatch to coordinate delivery schedules.

Production Supervisor

FINEX Group
06.2005 - 11.2008
  • Resolved issues quickly to maintain productivity goals.
  • Managed team overseeing production processes and meeting all deadlines.
  • Supervised ongoing daily production phases.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.

Shift Manager

McDonald's Restaurant
12.1995 - 05.2005
  • Learned to work under pressure without compromising quality
  • Managed all aspects of the running of the restaurant including staff management, customer service, health and safety practices, quality control, and stock control.

Skills

  • Documentation and Reporting
  • Safety Processes and Procedures
  • Team Supervision
  • Knowledgeable in SAP
  • Staff Training
  • SOP Adherence
  • Work Planning and Prioritization
  • Quality Improvement
  • Shift Scheduling

Timeline

Team Leader

Fonterra Canpac
10.2021 - Current

Site Utility Team Member

Fonterra Canpac
04.2018 - 09.2021

Team Member

Fonterra Canpac
05.2009 - 03.2018

Freight Sorter

Courier Post
12.2008 - 04.2009

Production Supervisor

FINEX Group
06.2005 - 11.2008

Shift Manager

McDonald's Restaurant
12.1995 - 05.2005

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Jonathon Heke