Jonathon Wharerau
Kerikeri
Summary
Values driven senior manager with 10+ years experience in establishing, developing, and leading high performance teams. Proven track record of implementing organisational strategy, governance, and operational delivery. Excel at Māori engagement and communication of complex issues across broad stakeholder groups.
Overview
12
12
years of professional experience
Work History
Director of Support Services - Pou Whakamaru
Hauora Hokianga Trust
Hokianga, Te Tai Tokerau
12.2023 - Current
- Drove organizational growth by identifying new business opportunities through market research and competitive analysis.
- Developed comprehensive training programs for staff, resulting in increased proficiency and improved performance metrics.
- Provided guidance during crisis situations, swiftly resolving issues while minimizing potential negative impacts on operations or reputation.
- Led global support initiatives within Tier 2 teams to address areas such as new product training, new process and tool training, new goals and standard methodologies.
- Enhanced operational efficiency by streamlining support processes and implementing best practices.
Infrastructure Strategy and Engagement Manager
Oranga Tamariki
New Zealand
03.2021 - 12.2023
- Māori engagement strategy development and implementation. Defining the goals, opportunities and behaviour needed to deliver services alongside and for Māori communities.
- Development of cultural competency in kaimahi to enable them to comfortably work within a Māori values-based organisation.
- Infrastructure strategy, policy and process development and implementation.
- Quality and benefits framework that identifies changes in the experience of those that use our services. Tamariki, whānau, communities and the kaimahi that support them.
- Drive systems change to enable locally designed and led services that are funded and supported centrally.
- National people leader role
Secondment to Lead Infrastructure Response to Youth Justice and Care and Protection Residences
Oranga Tamariki
New Zealand
03.2023 - 12.2023
- Established financial controls and governance for infrastructure and technology spend. Cross organisation prioritisation and governance of initiatives, resource, and funding.
- Developed forecasting and business planning for maintenance and capital programmes.
- Initiation of specialist audits to develop national and residence specific security plans and standards. Covers physical infrastructure, technology and security systems.
- Contract management and procurement. Implementation of KPIs.
- Led the design, documentation, training and implementation of H&S policies and processes for complex environments.
- Established dedicated team for facilities management of 10 Residences.
- National people leader role
Regional Delivery Manager
Oranga Tamariki
Te Tai Tokerau
01.2020 - 02.2021
- Accountable for all large Infrastructure projects across Te Tai Tokerau / Tāmaki Makaurau. Enabled a return of my whānau to Te Tai Tokerau.
- Established co-design framework to enable the collaborative design with Māori, communities and partners of services and the physical spaces to enable them.
- Spaces and Places (frontline workplaces redesign) principles and programme development. The intent of the programme was the creation of Spaces and Places that supported community led and supported services.
- Establishment of regional planning and strategies across frontline workplaces, community homes and residences.
- Te Tai Tokerau and Tāmaki Makaurau
Infrastructure Operations Manager
Chorus
New Zealand
06.2018 - 12.2019
- Oversaw infrastructure delivery for Chorus' network sites. Led multiple teams.
- Oversaw development and deployment of technology projects. Included property SAP migration, network monitoring and systems utilisation systems, auditing software and hardware, customer ordering portals and workflow management.
- Contractor H&S process establishment and delivery in multiple environments. Safety at heights, confined spaces, security, electrical etc.
- Developed quality and auditing processes for both internal and customer builds.
- Improved regulatory compliance and network performance through delivery of defined standards of service. Implemented quarterly planning to ensure sites were capable of meeting demand.
- Emergency management responses to multiple weather and natural events.
- National people leader role
Co-location Manager
Chorus
New Zealand
01.2016 - 07.2018
- Managed operational and commercial delivery of Infrastructure Co-location. Led multiple teams and projects.
- Led commercial negotiations for Chorus – Spark Infrastructure Co-location agreement. Identification of relevant equipment, calculation of charges, variations to agreements within a regulated demerger environment.
- Led product development for exchange, datacentre and wireless co-location.
- Increased revenue generation while reducing operational costs.
- National people leader role
Network Space Allocation Manager
Chorus
New Zealand
08.2013 - 01.2016
- Led the national audit of 600+ telecommunications sites to capture infrastructure, technology deployment, asset condition and utilisation data.
- Establishment of asset management team, systems, and supporting processes.
- Developed data management and controls across multiple systems and teams.
- Implemented organisational and network forecasting and infrastructure investment planning.
- Developed the financial reporting to enable commercialisation and optimisation of Chorus infrastructure.
- National people leader role
Education
BSc - Physical Geography, Marine Science
University of Auckland
AucklandTe reo Māori level 4 -
Te Wānanga O Aotearoa
Te Tai TokerauSkills
- Operational Management in complex environments
- Strategy development, communication, and operational implementation
- Community and Māori engagement
- Infrastructure Management
- Risk identification and mitigation
- Establishment of financial and operational governance
- Extensive experience in private and public sector
Timeline
Director of Support Services - Pou Whakamaru
Hauora Hokianga Trust
12.2023 - Current
Secondment to Lead Infrastructure Response to Youth Justice and Care and Protection Residences
Oranga Tamariki
03.2023 - 12.2023
Infrastructure Strategy and Engagement Manager
Oranga Tamariki
03.2021 - 12.2023
Regional Delivery Manager
Oranga Tamariki
01.2020 - 02.2021
Infrastructure Operations Manager
Chorus
06.2018 - 12.2019
Co-location Manager
Chorus
01.2016 - 07.2018
Network Space Allocation Manager
Chorus
08.2013 - 01.2016
BSc - Physical Geography, Marine Science
University of Auckland
Te reo Māori level 4 -
Te Wānanga O Aotearoa