FSLC Examination - English, Mathematics,
Lelean Memorial School
12.1998
Jone Masi
Gonville,Whanganui
Summary
Dynamic baker with a proven track record at Hilton Fiji Beach Resort and Spa, excelling in customer service and waste reduction. Recognized for enhancing production efficiency and training new staff, while consistently delivering high-quality baked goods. Skilled in food safety and sanitation, ensuring a clean and safe environment for all.
Education
Fiji Junior Certificate Examination.. - English, Mathematics,Basic Science..
Ratu Sukuna Memorial School
12.1996
Work History
Baker
Hilton Fiji Beach Resort and Spa
08.2022 - 01.2023
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Increased customer satisfaction with friendly and efficient service.
- Improved energy efficiency in bakery by optimizing equipment use and reducing unnecessary power consumption.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Packaged finished products for sale.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Determined baking times for various items.
- Cut and shaped dough for pies, rolls and other pastries.
- Produced consistently high-quality baked goods for customers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
Baker
Hot Bread Kitchen
07.2019 - 07.2022
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Kitchen safety
- Cleanliness standards
- Oven operation
- Adaptive and creative
- Quality control
- Time management
- Dough handling
- Management
- Bread making
- Product presentation
- Opening and closing duties
- Basic math
- Kitchen equipment operation
- Waste reduction
- Holiday baking
- Traditional baked goods
- Excellent math skills
- Minimize ingredient waste
- Stock rotation
- Recipe creation and conversion
- Scaling recipes
- Conversant in language
- Temperature control
- Team collaboration
- Verbal and written communication
- Creative problem solving
- Physical stamina
- Weights and measures
- Health and safety regulations management
- Baking
- Food handling standards
- Teamwork and collaboration
Timeline
Baker
Hilton Fiji Beach Resort and Spa
08.2022 - 01.2023
Baker
Hot Bread Kitchen
07.2019 - 07.2022
FSLC Examination - English, Mathematics,
Lelean Memorial School
Fiji Junior Certificate Examination.. - English, Mathematics,Basic Science..
Ratu Sukuna Memorial School
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