JONNETTE GAMBLE
188 MARAMA AVE NORTH OTATARA,INVERCARGILL
Summary
I am a hard working responsible person with a good sense of humour which enables me to relate well to other people. With over a decade of combined experience of management, customer service, business ownership and inventory control. I bring a proactive work ethic, exceptional organizational skills and a keen eye for detail to every task I undertake. Being able to adapt to any situation as I am a quick learner and am prepared to undertake any training required. I consider myself to be a team player and valve the collective ideas that can be generated by a group. However I am equally comfortable working independently.
Overview
23
23
years of professional experience
Work History
Owner/ Creator
Dream a Little Balloons
07.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Key Account Manager
Mico Plumbing
06.2012 - 09.2016
- Manage customers dealing with all levels of organisation. Maximise sale opportunities to develop business by establishing and maintain business networks. Co-ordinate quotes, ordering, on site deliveries of customer goods and assure they happen on time every time. Provide technical advice and process explanation. Design and manage customer’s social club newsletters and prizes from suppliers and any other promo the company is having. Provided onsite training. Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews. Addressed customer questions and concerns regarding products, prices and availability. Delivered exceptional account service to strengthen customer loyalty.
Cleaner
Southland District Hospital Board
10.2011 - 06.2015
Administrations and Sales Assistant
Coating Supplies Ltd
05.2010 - 10.2011
Customer Service
Restaurant Brands
05.2009 - 05.2010
Creditors and Debtors
K G Richardson and Sons
10.2007 - 02.2008
Senior Manager
McDonalds Family Restaurant
01.2002 - 01.2008
Education
Southland Girls' High School
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Project estimating
- Marketing
Timeline
Owner/ Creator
Dream a Little Balloons
07.2017 - Current
Key Account Manager
Mico Plumbing
06.2012 - 09.2016
Cleaner
Southland District Hospital Board
10.2011 - 06.2015
Administrations and Sales Assistant
Coating Supplies Ltd
05.2010 - 10.2011
Customer Service
Restaurant Brands
05.2009 - 05.2010
Creditors and Debtors
K G Richardson and Sons
10.2007 - 02.2008
Senior Manager
McDonalds Family Restaurant
01.2002 - 01.2008
Southland Girls' High School