Jonnie Edmonds
TURANGI,Turangi
Summary
I am a enthusiastic, reliable, hardworking and honest person. I enjoy working as a team but can work using my own intuition
Overview
20
20
years of professional experience
Work History
Admin Support
Alex Marnoch Electrical Ltd
Turangi, WKO
12.2017 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Processed invoices and expenses to facilitate financial management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Service Station Manager
Central Service Station
Turangi, WKO
02.2017 - 12.2017
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Customer Service Representative
Central Service Station
Turangi, WKO
10.2009 - 02.2017
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Built trustful relationships with customers to encourage return visits.
- Promoted special offers and discounts to customers to maximize sales.
- Cleaned up gas and other spills in accordance with spill procedures.
Grocey Assistant
New World Turangi
Turangi, WKO
01.2005 - 10.2009
- Used dollies and pallet jacks to unload and organise merchandise from delivery trucks.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Answered customer questions and provided detailed product information.
Merchandiser
Cerebos Gregg's, Goodmanfielder, Arnotts
Turangi, WKO
01.2004 - 02.2005
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Established strong vendor relationships to maintain and support business.
- Updated pricing and signage to complete product displays and educate customers
Education
Certificate - Business Administration
The Practical Education Institute
New Plymouth, NZ02.2012
Skills
- Supply Stocking
- Document Scanning
- Customer Satisfaction
- Telephone Reception
- Office Supplies and Inventory
- Staff Orientation and Training
- Customer Care
- Multitasking and Time Management
- Clerical Support
Timeline
Admin Support
Alex Marnoch Electrical Ltd
12.2017 - Current
Service Station Manager
Central Service Station
02.2017 - 12.2017
Customer Service Representative
Central Service Station
10.2009 - 02.2017
Grocey Assistant
New World Turangi
01.2005 - 10.2009
Merchandiser
Cerebos Gregg's, Goodmanfielder, Arnotts
01.2004 - 02.2005
Certificate - Business Administration
The Practical Education Institute