Jordan Adams
Hamilton,WKO
Summary
Dynamic and highly motivated Dispatch Administrator with 2+years of experience in dispatch and administration coordinating service delivery and staff scheduling.
Ability to demonstrate effective use of scheduling software and Office package, phone and email competency and efficient scheduling of field technicians whilst also supporting team members toward improvement and meeting company goals.
Highly dependable, reliable, organized and always up for a new challenge to accomplish.
Overview
3
3
years of professional experience
Work History
Dispatch Administrator/Workplace Drug Testing Tech
Resultz Group Ltd
06.2022 - Current
- Liaising with customers on daily basis to address questions, and requests for services, checking in with clients and generating new bookings in order to schedule multiple technicians nationwide to cover job requests.
- Motivating staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Reporting to management daily and monthly operational activities and maintaining current records, registers and stock.
- Helping to train new dispatch team members to continuously promote company vision, values and culture.
- Recording and securing customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Drug Testing in office and out on client sites
Personal Assistant/Administrator
Gateworks NZ
08.2021 - 04.2022
- Tracked expenses, processed invoices, processing timesheets and payroll and completed other related accounting tasks.
- Performed routine tasks by scanning, filing and copying documents.
- Managed purchasing, stocking and organizing inventory.
- Maintained digital databases, physical files and area logs.
- Liaised daily with customers to help them with enquiries, book jobs, and keep them updated on the progress of their projects
- Creating agendas for meetings and taking meeting minutes
- Cleaning of offices areas and employers housekeeping
General Instructor
Lakewood Lodge
10.2020 - 08.2021
- Working with a team of staff as a key team member
- Instructing outdoor activities (rock climbing, zip line, team building, frisbee golf, archery) with groups of children and adults
- Communicating and coordinating activities with teachers and adults of the groups attending camps
- Completing paperwork as required
- General Cleaning
Education
No Degree - First Line Management
Wintec
Hamilton, NZ07.2024
No Degree - Level 5 Personal Training
New Zealand Institute of Fitness And Health
Hamilton, NZ10.2018
Skills
- Team Work Scheduling
- Customer Satisfaction and Communication
- Coordination and Collaboration
- Effective Scheduling
- Managing Work Orders
- Workflow Planning
- Office Supplies and Inventory
- Microsoft Office
- Recordkeeping Requirements
- Motivational Leadership
Hobbies
- Trail Walks
- Trail/Cross country running
- Maintaining fitness
- Gardening
Timeline
Dispatch Administrator/Workplace Drug Testing Tech
Resultz Group Ltd
06.2022 - Current
Personal Assistant/Administrator
Gateworks NZ
08.2021 - 04.2022
General Instructor
Lakewood Lodge
10.2020 - 08.2021
No Degree - First Line Management
Wintec
No Degree - Level 5 Personal Training
New Zealand Institute of Fitness And Health
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