Jordan Haakma
Queenstown,OTA
Summary
Experienced with customer service and fleet coordination. Utilizes strong communication skills to enhance customer satisfaction and loyalty. Track record of maintaining organized route records and managing truck fleet efficiently.
Overview
6
6
years of professional experience
Work History
Delivery Truck Driver
Woolworths
12.2021 - 07.2025
- Inspected vehicle before and after every trip and conducted minor repairs.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Operated with safety and skill to avoid accidents and delays.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Checkout Supervisor
Woolworths
05.2021 - 12.2021
- Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
- Resolved customer complaints professionally, turning negative experiences into positive ones whenever possible.
- Maintained a clean, organized, and well-stocked checkout area, enhancing the shopping environment for customers.
- Supervised multi-cultural teams of 10 members, enforcing compliance with operational policies and procedures.
Laborer
Gallowglass
03.2019 - 11.2019
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Diploma of Computer Graphic Design - Graphic Design
Yoobee School of Design
Wellington, NZ03.2015
High School Diploma -
Stratford High School
Stratford, NZ12.2013
Skills
- Customer Service
- Verbal communication skills
- Flexible schedule and availability
- Vehicle Inspection
- Team player mentality
- Road Safety Knowledge
- Critical Thinking
- Route Planning
- Strong multitasking
- Time Management Skills
Timeline
Delivery Truck Driver
Woolworths
12.2021 - 07.2025
Checkout Supervisor
Woolworths
05.2021 - 12.2021
Laborer
Gallowglass
03.2019 - 11.2019
Diploma of Computer Graphic Design - Graphic Design
Yoobee School of Design
High School Diploma -
Stratford High School
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