Jordan Williams
Summary
Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Workshop Controller
Auckland City Toyota-Mt Wellington
08.2020 - Current
- Reviewed contracts financially impacting company and counselled executive leaders on impact contracts would have on company operations.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Assessed incoming parts for adherence to production requirements.
- Fostered a collaborative atmosphere within the workshop encouraging knowledge sharing amongst colleagues resulting in improved problem-solving capabilities.
- Reduced downtime with proactive maintenance of workshop equipment and tools.
- Resolved complex technical issues by leveraging expertise in automotive diagnostics and repair techniques.
- Reviewed incoming materials against specifications.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Rejected materials, components, and finished products and documented reasons.
- Boosted workshop revenue through upselling additional services such as detailing or preventative maintenance packages.
- Conducted regular performance evaluations of technicians, identifying areas for improvement and recommending appropriate action plans.
- Optimized inventory management, minimizing stock shortages and reducing procurement costs.
- Performed root cause analysis on non-compliant parts.
- Championed the use of advanced diagnostic equipment to accurately identify faults leading to higher first-time fix rates.
- Maintained high-quality work standards by enforcing strict quality control measures and regular staff training.
- Established strong relationships with vendors, negotiating favourable terms for parts supply contracts.
Automotive Technician
Schofield's + Co
02.2019 - 08.2020
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Coordinated with parts department to determine availability of necessary components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Retained accurate records of purchases, titles and sales.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Investigated customer complaints to identify cause of malfunctions.
- Performed safety and emissions inspections.
- Analyzed vehicle data using advanced diagnostic equipment.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Automotive Technician
Barry's Tyres & Mechanical Services
05.2017 - 02.2019
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Retained accurate records of purchases, titles and sales.
- Explained estimates and determined repair timelines to manage customer expectations.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Automotive Technician
Schofield's & Co
01.2015 - 04.2017
- Performed safety and emissions inspections.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Demonstrated commitment to quality control by adhering closely to manufacturer specifications during all service procedures.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Read and followed technical documentation to complete accurate repairs.
Yard Supervisor
Auto Terminal NZ
05.2006 - 03.2015
- Led a cross-functional team to identify areas for improvement within the yard, resulting in more efficient daily operations.
- Increased customer satisfaction through proactive communication regarding scheduling, deliveries, and potential issues.
- Continuously evaluated yard operations for potential improvements, implementing changes as needed to maintain efficiency and meet business goals.
- Reduced workplace accidents with consistent enforcement of safety guidelines and conducting routine inspections.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Monitored progress of tasks to provide feedback for improvement.
- Conducted regular performance evaluations for staff members, offering constructive feedback for continuous development.
- Trained new team members on proper and safe use of tools and equipment.
- Improved yard efficiency by implementing streamlined processes for inventory management and equipment maintenance.
Certification
NZQA-Motor Industry Automotive Engineering Level 4
Timeline
Workshop Controller
Auckland City Toyota-Mt Wellington
08.2020 - Current
Automotive Technician
Schofield's + Co
02.2019 - 08.2020
Automotive Technician
Barry's Tyres & Mechanical Services
05.2017 - 02.2019
Automotive Technician
Schofield's & Co
01.2015 - 04.2017
Yard Supervisor
Auto Terminal NZ
05.2006 - 03.2015
NZQA-Motor Industry Automotive Engineering Level 4
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