Jordan Haar
Papamoa,BOP
Summary
It is of utmost importance to me to be kind and to be fair in life. I will always strive to be trustworthy and honest in order to maintain a dependable and honorable demeanour.
I desire to help those in need, respect ideas and decisions of others, to challenge and accept our differences, and to work alongside those who share the same ethics.
I relish any opportunity to learn and to be creative. I hope to continue to utilize my imagination, knowledge, and creativity throughout my personal life and workspace; independently and collaboratively.
Overview
15
15
years of professional experience
Work History
Kitten Foster
The Kitten Orphanage
12.2023 - Current
- The Kitten Orphanage is a nonprofit organization focused on the rescuing and healing of kittens.
- The Kitten Orphanage plans to eliminate the spread of wild and sick cats through desexing, vaccination, and microchipping.
- Contributed to team success by cross-training in various roles and departments as needed
Wedding Catering Assistant
Devour Catering
12.2023 - 04.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained professional demeanour under pressure during high-stress situations, contributing to overall success of catered events.
- Offered excellent customer service, addressing client concerns promptly and professionally.
FOH Staff Member
Eddie's & Elspeth
10.2020 - 08.2023
- Performed exceptional customer services while developed and maintaining positive working relationships with two seperate business sharing a common workspace.
- Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
- Assisted with inventory management, ordering supplies as needed to maintain adequate stock levels.
- Trained new FOH staff members on company policies and procedures, fostering a team-oriented work environment.
- Developed rapport with regular customers by remembering their preferences and engaging them in friendly conversation.
- Implemented upselling techniques to increase average check size while still prioritizing guest satisfaction.
- Collaborated with kitchen staff to ensure seamless communication and prompt delivery of orders.
Volunteer Kitten Foster
RRR
08.2020 - 08.2023
- RRR (Rescue Revive Rehome) is a nonprofit organization focusing on rescuing cats, dogs, etc.
- Fostered many kittens ranging from ages between three days to three months, specifically focusing on the more timid and traumatized.
- Administered medicines and provided care to ensure survival of cats/kittens
- Contributed to team success by cross-training in various roles and departments as needed.
FOH Manager
Rosie O'grady's
02.2013 - 03.2016
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best
- Maximized quality assurance by completing frequent line checks and line cleaning.
- Operated and managed gaming lounge machines.
- Managed cash register throughout shifts and end of day balancing both POS and gaming lounge.
Retail Sales Associate
The Just Group Nz
03.2009 - 03.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, created floor layouts, designed window displays, performed stock takes.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Trained and supervised new employees to use selling strategies and apply best practices.
Skills
- Retail and Hospitality Knowledge
- Customer Service and Relations
- Problem-Solving
- Product Knowledge
- Sales Promotion
- Independent and Collaberative
- Professional and Courteous
- Trustworthy and Honourable
Timeline
Kitten Foster
The Kitten Orphanage
12.2023 - Current
Wedding Catering Assistant
Devour Catering
12.2023 - 04.2024
FOH Staff Member
Eddie's & Elspeth
10.2020 - 08.2023
Volunteer Kitten Foster
RRR
08.2020 - 08.2023
FOH Manager
Rosie O'grady's
02.2013 - 03.2016
Retail Sales Associate
The Just Group Nz
03.2009 - 03.2012
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