Jordyn Wilson

Skills:

• Skincare Treatments: Facials including peels, needling, microdermabrasion, using exclusively Sothys products
• Hair removal: IPL & waxing
• Swedish Massage
• Manicures & Pedicures: Including Gel, builder gel & gel extensions
• Customer Service: Strong interpersonal skills to provide excellent customer service and build client relationships, while also ensuring they are happy and comfortable throughout treatments
• Product Knowledge: Excellent knowledge of Sothys products
• Sanitation Practices: Adherence to health and safety regulations to maintain a clean and safe working environment
• Time Management: Ability to manage appointments efficiently and to ensure timely service delivery
• Sales Skills: Capability to upsell services and products to clients.

Job Description:

• Client Consultation: Discussing with clients to understand their desired tanning results and skin type.
• Preparation: Preparing the client’s skin by advising on exfoliation and other pre-tan procedures.
• Application: Applying spray tan evenly using professional equipment and techniques.
• Post-Tan Care: Providing clients with aftercare instructions to ensure the tan lasts as long as possible.
• Maintaining Equipment: Regularly cleaning and maintaining spray tanning equipment to ensure it functions properly.
• Safety and Hygiene: Ensuring all safety and hygiene standards are met during the tanning process.

Skills:

• Attention to Detail: Ensuring an even and natural-looking tan without streaks or patches.
• Customer Service: Providing excellent service to make clients feel comfortable and satisfied with the results.
• Knowledge of Products: Understanding different tanning products and their effects on various skin types.
• Time Management: Efficiently managing appointment times to accommodate multiple clients.
• Communication: Clearly explaining the process and aftercare to clients.

Job Description:

• Customer Service: Provide friendly and efficient service to customers, assisting with their purchases and any inquiries they may have.
• Cash Handling: Accurately handle cash transactions, including receiving payments, giving change, and balancing the till at the end of your shift.
• Lotto Sales: Sell and process Lotto tickets, ensuring compliance with Lotto regulations and providing information on different games and draws.
• Product Knowledge: Maintain knowledge of store products to assist customers with their selections and answer any questions.
• Stock Management: Assist with restocking shelves, organizing products, and ensuring the checkout area is tidy and well-stocked.
• Problem Solving: Address any issues or complaints from customers in a professional manner, seeking assistance from supervisors when necessary.
• Promotions: Inform customers about current promotions, discounts, and loyalty programs.

Skills:

• Customer Service Skills: Strong ability to communicate effectively and provide excellent service to customers.
• Attention to Detail: Ensure accuracy in transactions and Lotto ticket processing.
• Numeracy Skills: Comfortable handling cash, making change, and balancing the till.
• Product Knowledge: Familiarity with store products and Lotto games.
• Problem-Solving Skills: Ability to handle customer complaints and issues efficiently.
• Multitasking: Manage multiple tasks simultaneously, such as handling transactions and answering customer inquiries.
• Technical Skills: Basic understanding of operating cash registers and Lotto machines.