Jorjah Hamilton
Dunedin
Summary
Dedicated House Supervisor well-versed in using leadership and collaboration to provide exceptional care to every individual in the facility. Proven to develop and maintain strong relationships with patients, families, colleagues and everyone involved in the healthcare process. Bringing 4 years of related experience and looking for a challenging position in a new working environment.
Overview
5
5
years of professional experience
Work History
House Supervisor
The Carroll Street Trust
, Dunedin
02.2023 - Current
- Ensured staff compliance with all regulatory requirements, policies and procedures.
- Monitored patient care activities to ensure quality service delivery.
- Developed departmental goals and objectives to improve operational performance.
- Assessed staff competency through observation, evaluation and feedback sessions.
- Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
- Trained new employees on departmental protocols, policies and procedures.
- Evaluated performance of existing staff members through annual reviews and disciplinary actions when necessary.
- Acted as a liaison between management team and frontline staff regarding issues such as policy changes or process improvements.
- Participated in meetings with medical directors and physicians to discuss clinical concerns related to patient care practices.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Called upon staff members to discuss patient care and treatment.
Mental Health Support Worker
The Carroll Street Trust
, Dunedin
11.2021 - Current
- Conducted assessments of client needs, strengths and resources.
- Assisted clients in developing individualized treatment plans and goals.
- Educated clients about mental health issues and available community resources.
- Collaborated with other professionals to coordinate services for clients.
- Maintained accurate records of client interactions using an electronic health record system.
- Participated in case conferences to discuss client progress and formulate new treatment strategies.
- Provided referrals to appropriate mental health providers or community services as needed.
- Incorporated tikanga centered approach to practice.
- Utilised Te Whare Tapa Wha, Planned Change, and Recovery Models of Health in day-to-day practice.
Cleaner
Otago Girl's High School
, Dunedin
05.2019 - 11.2021
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Education
Bachelor of Social Services (Mental Health) -
Otago Polytechnic
Dunedin 11-2021
NCEA Levels 1-3 -
Roncalli College
11-2017
Skills
- Facility Maintenance
- Staff Supervision
- Medication Administration
- Team Collaboration
- Facility Inspections
- Employee Training
- Inventory Management
- Goal Planning
- Progress Tracking
- Risk Management
- Employee Performance Evaluations
Affiliations
- Enjoy hiking on weekends
- An avid reader
- Animal lover
- Being out in the community and fostering connections with people
References
References available upon request.
Timeline
House Supervisor
The Carroll Street Trust
02.2023 - Current
Mental Health Support Worker
The Carroll Street Trust
11.2021 - Current
Cleaner
Otago Girl's High School
05.2019 - 11.2021
Bachelor of Social Services (Mental Health) -
Otago Polytechnic
NCEA Levels 1-3 -
Roncalli College
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