José Saguas
Macquarie Park,Australia
Summary
Highly motivated and versatile professional with a unique blend of experience in both engineering and hospitality. Adept at managing high-demand kitchen environments, delivering outstanding food and beverage service, and executing seamless event operations. With a solid foundation in procurement planning and supply chain management, I bring strong analytical skills, and a results-oriented approach to every task. Whether in a fast-paced food service setting or handling intricate engineering projects, I am committed to efficiency, customer satisfaction, and continuous improvement. Eager to contribute my diverse skill set to a dynamic team that values both precision and exceptional service.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
ICC Sydney
Sydney Australia , Australia
09.2025 - Current
- Efficiently served food and beverages to over 250 guests during banquet events.
- Maintained cleanliness and organization of dining and service areas to maximize safety.
- Greeted customers courteously, took accurate orders, and ensured timely food delivery.
- Addressed guest inquiries promptly to provide exceptional customer service.
- Responded quickly to customer complaints, ensuring professional resolution of issues.
- Demonstrated comprehensive knowledge of menus and promotions to assist guests effectively.
- Set tables according to food service guidelines in preparation for meals.
- Fostered a positive atmosphere by maintaining a supportive attitude toward coworkers.
Food and Beverage Attendant
Alfie’s (Liquid & Larder Group)
Sydney, Australia
06.2025 - Current
- Greeted and welcomed guests upon arrival, establishing a positive first impression.
- Managed section of eight to ten tables, serving 40 to 45 guests per shift.
- Introduced food and beverage menu while clearly explaining daily specials.
- Took orders efficiently, ensuring attentive service throughout dining experience.
- Delivered meals and drinks promptly, verifying accuracy and presentation standards.
- Proactively checked on guest satisfaction and addressed requests or issues immediately.
- Processed cash payments, credit card transactions, and split bills with accuracy.
- Completed end-of-shift duties, reviewing next day's bookings and resetting tables for lunch service.
Food and Beverage Attendant
Crowne Plaza Macquarie Park
Sydney, Australia
05.2025 - Current
- Greeted guests at breakfast buffet, confirming room numbers and meal selections.
- Maintained tables' cleanliness and organization for efficient turnaround during peak hours.
- Replenished cereals, milk, juices, and coffee to ensure diverse options for guests.
- Crafted high-quality specialty coffees, including lattes with intricate designs.
- Organized restaurant area for lunch service, creating a welcoming environment.
- Prepared a variety of beverages, including cocktails and wines, tailored to guest preferences.
- Verified dish quality and presentation prior to delivery to ensure satisfaction.
- Delivered food and beverages to guest rooms, maintaining promptness and professionalism.
Food and Beverage Team Leader
Holiday Inn Remarkables Park
Queenstown, New Zealand
12.2024 - 04.2025
- Oversaw operations during breaks, ensuring uninterrupted quality food service.
- Greeted breakfast buffet guests, confirmed room numbers, and checked meal inclusions.
- Maintained table cleanliness to facilitate quick turnover for large groups of 25-50 guests.
- Replenished cereals, milk, juices, and coffee to ensure variety for guests.
- Crafted specialty coffees and lattes with artistic flair to elevate guest experiences.
- Organized lunch service setup, establishing a welcoming dining environment.
- Welcomed and seated dinner guests based on availability and preferences.
- Promoted daily specials and premium menu items to enhance overall dining experience.
Kitchen Hand and all rounder
The Buzzstop Honey Centre & Café
Queenstown, New Zealand
08.2024 - 03.2025
- Prepared vegetables and meats for daily culinary tasks, including wraps, sandwiches, cakes, and muffins.
- Maintained adequate stock levels to ensure efficient kitchen workflows during peak hours.
- Supported front of house operations by assisting with customer service and cash handling.
- Delivered and cleared dishes from tables while providing general waitstaff assistance during less busy periods.
Chef
Caribe Latin Kitchen
Queenstown, New Zealand
09.2024 - 12.2024
- Responsible for preparing a variety of Latin fast-food dishes, including burritos, nachos, tacos, quesadillas, fries, coxinha, chimichanga, empanadas, tequeños, milanesas, arepas, chicken wings, ají de gallina, and lomo saltado.
- Managed all necessary prep work to ensure efficient kitchen operations.
- Ensured high standards of quality and consistency in all served dishes.
- Front of House Support: Assisting with customer service, cash handling, delivering and clearing dishes from tables, and providing general waitstaff support during quiet periods.
Engineer of Planning
Emasa Chile
Santiago, Chile
10.2021 - 02.2024
- Managed procurement planning within the supply chain department.
- Responsible for planning purchases and managing purchase flow.
- Delivered detailed reports to supply chain management.
- Prioritized container entry into the distribution center (DC) based on monthly KPIs.
- Enhanced procurement processes to ensure timely and cost-effective acquisition of materials.
- Coordinated with suppliers to ensure quality and timely delivery of goods.
- Implemented inventory management strategies to minimize waste and reduce costs.
- Developed and maintained relationships with key stakeholders to ensure alignment on procurement goals.
Education
Industrial Civil Engineer -
Diego Portales University
ChileGeneral Knowledge of Trade Operations Abroad -
Santiago Chamber of Commerce
ChileProfessional Barista Course -
Bar Academy
ChileResponsible Service of Alcohol -
Edway Training
Sydney, NSW, AustraliaSkills
- Leadership and operations management
- Microsoft Outlook, Office, Excel
- Infrasys POS system
- Barista training
- Conference handling training
- Food handling training
- Good delegation skills
- Interpersonal communication skills
- Creative problem solving
- Excellent customer service skills
- Events and conference coordination
- Leadership and teamwork
- Cash handling
Languages
Native, Intermediate
Availability
AVAILABLE IMMEDIATELY
Timeline
Food and Beverage Attendant
ICC Sydney
09.2025 - Current
Food and Beverage Attendant
Alfie’s (Liquid & Larder Group)
06.2025 - Current
Food and Beverage Attendant
Crowne Plaza Macquarie Park
05.2025 - Current
Food and Beverage Team Leader
Holiday Inn Remarkables Park
12.2024 - 04.2025
Chef
Caribe Latin Kitchen
09.2024 - 12.2024
Kitchen Hand and all rounder
The Buzzstop Honey Centre & Café
08.2024 - 03.2025
Engineer of Planning
Emasa Chile
10.2021 - 02.2024
Industrial Civil Engineer -
Diego Portales University
General Knowledge of Trade Operations Abroad -
Santiago Chamber of Commerce
Professional Barista Course -
Bar Academy
Responsible Service of Alcohol -
Edway Training
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