Josaia Taualofai
Sydenham ,CAN
Summary
Dynamic professional with extensive experience in glass installation and project supervision at Thermoglaz. Proven track record in quality control and customer service, effectively managing teams to exceed operational goals. Skilled in window glass replacement and strategic planning, ensuring projects are completed on time and within budget while fostering a collaborative work environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Installer
Thermoglaz
03.2021 - Current
- Specialized in fitting sliding doors and hinged doors with special-order glass panels.
- Installed various window types in both residential and commercial buildings.
- Adjusted window frames to provide exact fit of new window panes.
- Provided customers with excellent customer service by phone and in person when conducting consultations, answering questions and installing windows.
- Cut safety glass according to specified patterns and performed precision pattern-making and glass-cutting to custom-fit replacement windows.
- Met or exceeded company-defined quality and production goals.
Machine Operator
Stake Glass
01.2021 - Current
- Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
- Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
- Read and interpreted blueprints and schematics for work to be performed.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Assessed equipment after each production run, performing preventive maintenance to keep machines running smoothly.
- Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
- Maintained machines within work area, complying with company and NZ safety rules and regulations.
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
- Operated overhead, gantry and remote control cranes in according to safety processes and established procedures.
- Loaded [Items] onto flatbed trucks or into trailers.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Performed daily safety checks to achieve safe operating condition of equipment.
Project Supervisor
Fresh Connections
08.2020 - 01.2021
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Worked with floor staff and management to define manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Monitored timelines and flagged potential issues to be addressed.
- Supervised work of [Number] team members, offering constructive feedback regarding work performance.
- Detailed improvements to restoration plans by creating detailed budgets, schedules and cost estimates for clients.
- Trained employees in safety procedures and protocols as directed by company regulations.
Inwards Goods Manager
Torpedo7
03.2014 - 07.2020
- Managed internal operational standards and productivity targets for Operations.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Engaged prospects and customers through various events, including tradeshows, seminars and workshops.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
Glazier
Metropolitan Glass
11.2010 - 09.2012
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Constructed and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Affixed glass doors to frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Measured, cut, fit and pressed anti-glare adhesive film to glass to prevent light glare on glass.
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Illustrated commitment to high standards of quality, accuracy and service.
- Monitored work site operations and safety to prevent hazards and cultivate efficiency.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
Glazing Apprentice
National Glass
02.2002 - 11.2010
- Install systems, components and construction materials into new and remodeled buildings.
- Moved items and tools from truck to work locations.
- Developed and maintained courteous and effective working relationships.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Selected color, type and thickness of glass and material for moldings according to project specifications and structural requirements.
- Repaired and installed mirrors, table tops and mirrored wardrobe doors.
- Followed established safety guidelines while removing broken glass prior to glass replacement.
- Illustrated commitment to high standards of quality, accuracy and service.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Fabricated and installed required hardware and moldings for glass installations, including use of aluminum or steel framing.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Measured, cut, fit and pressed anti-glare adhesive film to glass to prevent light glare on glass.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
Personal Support Worker
New Zealand Wheelchair Rugby
01.2024 - Current
- Provided compassionate personal care and assistance to clients with daily living activities.
- Developed and implemented individualized care plans based on client needs and preferences.
- Assisted clients in maintaining mobility through safe transfer techniques and support.
- Monitored client health status, documenting changes for healthcare professionals' review.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Skills
- Staff Management
- Business Development
- Team management
- Project organization
- Customer service
- First Aid/CPR
- Warehousing practices and procedures
- Distribution and warehousing
- Forklift Operation
- Materials Handling
- Team Player
- Stock management
- MS Office
- Quality control
- Window glass replacement
- Glass installation
- Price quoting expertise
- Safety conscious
- Strategic Planning
- Data collection and analysis
- Process improvement
- Team building
- Supervision
- Inventory control and record keeping
- Safety Understanding
- Shipping, receiving and warehousing
- Data Warehousing Management
- Logistics
- Order Picking and Processing
- General laborer
- Shipping and receiving expert
- OSHA-trained
- Health and safety
- Residential Glass Installation
- Template sketching
- Work order preparation
- Adhesive and seal application
- Door, mirror and shower installations
- Power and Hand Tools
Certification
- First Aid/CPR Certified
- Accredited person for Bio-Security
- Transitional facilitator for Bio- Security
- Forklift drivers license
- Health & safety/Site safe certificate
- Gantry crane license
- Full drivers license
Additional Information
References -
Daniel McAllister [Operations Manager]-Torpedo7/ Fresh Connections
0220846401
Steve Lasei [Project Manager]-Torpedo7
Dale Christovp [ Project Supervisor ] -Thermoglaz
Korral Heremaia - Manager New Zealand Rugby
manager@wheelchairrugby.org.nz
0220524796
Timeline
Personal Support Worker
New Zealand Wheelchair Rugby
01.2024 - Current
Installer
Thermoglaz
03.2021 - Current
Machine Operator
Stake Glass
01.2021 - Current
Project Supervisor
Fresh Connections
08.2020 - 01.2021
Inwards Goods Manager
Torpedo7
03.2014 - 07.2020
Glazier
Metropolitan Glass
11.2010 - 09.2012
Glazing Apprentice
National Glass
02.2002 - 11.2010
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