JOSEFINA TOPIA
Orewa,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
MARSDEN services Limited RAMADA SUITS OREWA
Orewa , Auckland
05.2023 - Current
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Maintained cleaning cart with supplies, such as fresh linens and towels
- Removed trash from rooms and replaced liners to wastebaskets.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated effectively with team members about daily assignments and task progress.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Interacted pleasantly with clients and guests when performing daily duties.
- Replenished room amenities according to established guidelines.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Followed safety procedures when using chemical cleaners and power equipment.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Provided guests with information on hotel services and room features.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Organized storage areas for efficient access to materials and supplies.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Maintained lobbies, and halls, keeping safe environment for patrons.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Organized supplies for use based on expected customer needs.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Sanitized and cleaned sinks, mirrors, toilets
Child Care Assistant
Rita Chew
Singapore , Singapore
05.2021 - 10.2022
Family Caregiver
Tham Soh Mui
Singapore , Singapore
04.2017 - 05.2020
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Organized medications for family members and administered them according to directions.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
- Encouraged physical activity through walks outside or simple exercises indoors.
- Assisted with personal hygiene needs including toileting and incontinence care.
- Responded quickly to any emergency situations that arose during caregiving sessions.
- Monitored vital signs of patient when necessary and reported changes to the appropriate personnel.
- Provided companionship to family members by engaging in conversation, playing games, or reading books.
- Developed meaningful relationships with clients through active listening and empathy.
Education
High School Diploma -
Manambrag National High School
Philippines03-1998
Skills
- CPR Training
- Cleaning and Sanitizing
- Patient Companionship
- Client Safety and First Aid
- Data Confidentiality
- Basic Housekeeping
- Activities of Daily Living
- First Aid and Safety
- Personal Hygiene Assistance
- Patient Assistance
- Housekeeping
- Patient Care
- Housekeeping Duties
Affiliations
With more than 5 years of experience in various intensive childcare and elderly caregiver position,,I posses expertise in nurturing,guiding,teaching,and providing loving care to children and elderly.
My skills in childcare and care for elderly provision ,along with calm, Upbeat demeanor to give patients more than just a caregiver but to give them a friend and with my positive attitude and friendly nature,position me to excel in this role.
Languages
English
Limited
FILIPINO
Professional
Certification
Care for Elderly Program
Common Ailments and Disease in Singapore
Hygiene Care [Top to Toe Care]
Basic first Aid at home
CPR[HO] +AED PROVIDER COURSE 8 SEPTEMBER 2019
Timeline
Housekeeping Room Attendant
MARSDEN services Limited RAMADA SUITS OREWA
05.2023 - Current
Child Care Assistant
Rita Chew
05.2021 - 10.2022
Family Caregiver
Tham Soh Mui
04.2017 - 05.2020
High School Diploma -
Manambrag National High School
Care for Elderly Program
Common Ailments and Disease in Singapore
Hygiene Care [Top to Toe Care]
Basic first Aid at home
CPR[HO] +AED PROVIDER COURSE 8 SEPTEMBER 2019
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