JOSEPH BENJAMIN V. ARIAS
Rolleston,New Zealand
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Front of House Employee
KFC
03.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Crew Member
McDonald's
02.2023 - 11.2023
- Performed cashier duties such as taking orders, collecting payments and providing change
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens
- Greeted customers upon arrival, provided menus and answered questions regarding menu items
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies
Crew Member
McDonald's
10.2020 - 12.2022
- Worked to make orders from left to right in a fast and sometimes stressful environment with ease and cleanliness
- Listened to the managers and crew trainers to get tasks done correctly
- Communicated with many other staff members to complete tasks and work load
- Always came to work around 20-10 minutes earlier to ensure readiness for the shift that's underway
Member
PMP Limited Delivery Team
04.2018 - 11.2020
- Arrange and deliver printed materials like flyers, pamphlets, magazines, and newsletters/newspaper, both from public and private companies, within the neighbourhood assigned by the supervisor in a timely manner
- Coordinates any shortage or excess in delivery supplies with the supervisor to ensure a smooth paper delivery
- Report any work concerns to the supervisor for management if needed
Volunteer
Healthy Teeth - Happy Kid for Filipinos in Canterbury
01.2014 - 01.2020
- Assist the organisers with setting-up the venue
- Encourage children participants to engage in group dental health activities
- Participate in the creation and distribution of health promotion materials
Volunteer
BYTE (Brush Your Teeth Every Day) Trust
01.2015
- Company Overview: https://nzbyte.co.nz/byte-packs/
- Assist with the packaging of oral care products for distribution to underprivileged communities
- Https://nzbyte.co.nz/byte-packs/
Education
Marketing
Victoria University of Wellington
Wellington, NZRolleston College
11.2022
Rolleston Primary School
12.2017
Skills
- Workplace Efficiency
- Cash Handling
- Team Contributions
- Safety Awareness
- Customer Service
- Teamwork and collaboration
- Positive attitude
- Problem-solving
- Time management
- Food distribution
Accomplishments
- Vocalist, Rolleston Primary School band. Won 3rd place and the Rockstar Styles Award at 2017 Rockshop BandQuest Interschool Competition.
- Finalist, Rolleston Got Talent 2019.
- Received a 2020/Year 11 language endorsement for Chinese (Mandarin).
- NCEA Level 1, 2, 3.
- Received Secondary/Highschool diploma.
Activities
- Solo Traveler
- Photographer
- Designing & Fashion
- Music & Movie Enthusiast
Languages
English
Native or Bilingual
Tagalog
Full Professional
Interests
- Hiking
- Backpacking and Hiking
- Road Trips
- Playing Sports
- Team Sports
- I have a passion for photography and editing photos
- Documenting and sharing travel experiences
- Watching Movies and TV Shows
- Strategy Games
- Fashion and Style
Timeline
Front of House Employee
KFC
03.2024 - Current
Crew Member
McDonald's
02.2023 - 11.2023
Crew Member
McDonald's
10.2020 - 12.2022
Member
PMP Limited Delivery Team
04.2018 - 11.2020
Volunteer
BYTE (Brush Your Teeth Every Day) Trust
01.2015
Volunteer
Healthy Teeth - Happy Kid for Filipinos in Canterbury
01.2014 - 01.2020
Rolleston College
Rolleston Primary School
Marketing
Victoria University of Wellington
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