Summary
Overview
Work History
Education
Skills
References
Timeline
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Joseph Douglas

Haumoana,HKB

Summary

I have worked as a committed support worker, specializing in personal care and client well-being oversight. Recognized for exceptional problem-solving and collaboration abilities, consistently enhancing development of effective care plans and promoting a safe environment for clients.

Operated machinery with care and attention. Flexible hard worker ready to learn and contribute to team success.

Overview

8
8
years of professional experience

Work History

Support Worker

Hohepa
Napier/Hastings, Hawkes Bay
07.2021 - 08.2025
  • Assisted individuals with daily living activities and personal care needs.
  • Collaborated with healthcare professionals to develop personalized care plans.
  • Monitored client progress and reported changes to the care team regularly.
  • Provided emotional support and companionship to clients in various settings.
  • Implemented safety protocols to ensure a secure environment for clients.
  • Maintained accurate documentation of client interactions and care services provided.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Supported clients' social, physical and emotional needs to help integrate into local community.

Machine Operator

Watties
Hastings, Hawkes Bay
09.2019 - 06.2021
  • Operated machinery for food processing in a fast-paced production environment.
  • Monitored equipment performance and conducted routine maintenance to ensure efficiency.
  • Loaded raw materials into machines according to established procedures and guidelines.
  • Collaborated with team members to maintain workflow during peak production hours.
  • Adhered to safety protocols and regulations while operating heavy machinery.

Orchard Worker

Johnny Appleseed
Hastings, Hawkes Bay
01.2018 - 09.2019
  • Assisted in planting and maintaining apple trees in designated orchard areas.
  • Operated basic orchard tools to support daily harvesting activities.
  • Participated in pruning trees to promote healthy growth and fruit production.
  • Collected and sorted apples for packaging and distribution processes.
  • Monitored crop health by identifying pests and reporting concerns to supervisors.
  • Collaborated with team members to ensure efficient workflow during peak seasons.
  • Followed safety protocols while handling tools and equipment in the orchard.
  • Used hand tools, ladders and other equipment to complete assigned tasks efficiently.
  • Identified, picked and sorted fruits according to size, type and ripeness.

Education

Certificate - Te Reo Level 2

Eastern Institute of Technology
Taradale, NZ
07-2025

Certificate - Health And Wellness

MySkill
Hawkes Bay
01-2025

Diploma - Art and Design

Eastern Institute of Technology
Taradale, NZ
11-2017

Some College (No Degree) -

Napier Boys High School
Napier

Skills

  • Strong work ethic
  • Computer skills
  • Problem management
  • Attention to detail
  • Effective communication
  • Time management
  • Team collaboration

References

  • Wanita Tui Ihaia (Previous Team Leader) - 027 364 8790
  • Dayna Leech (Previous Team Leader) - 022 303 4399
  • Jian Sun (Previous Manager) - 021 588 590
  • Tasha Taylor (Previous Service Manager) - 021 168 2514

Timeline

Support Worker

Hohepa
07.2021 - 08.2025

Machine Operator

Watties
09.2019 - 06.2021

Orchard Worker

Johnny Appleseed
01.2018 - 09.2019

Certificate - Te Reo Level 2

Eastern Institute of Technology

Certificate - Health And Wellness

MySkill

Diploma - Art and Design

Eastern Institute of Technology

Some College (No Degree) -

Napier Boys High School

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Joseph Douglas