Joseph Lui
Whangamata,WKO
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Energetic candidate works to complete tasks efficiently and in timely manner. Exceptional team player. Deeply familiar with construction and building operations coupled with hands-on experience working with various construction tools and equipment. Hardworking and passionate job seeker with strong organizational skills.
Overview
4
4
years of professional experience
Work History
Customer Service
Paradise Bakary
08.2023 - 12.2023
- Developed a deep understanding of customer service principles and customer service best practices.
- Increased client satisfaction by providing excellent customer service.
Water Blasting Technician
Kiwi Maintenance
06.2022 - 07.2023
- Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Applied effective commercial building maintenance principles and practices.
Car Valet
Auckland Airport
02.2021 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Building Hammer Hand
South End Builds
07.2019 - 11.2020
- Improved worksite safety by conducting regular tool and equipment inspections.
- Enhanced project efficiency with precise measurements and accurate cuts for various materials.
- Assisted in the construction of sturdy frameworks, ensuring long-lasting structures.
- Worked alongside carpenters to complete projects within deadlines, maintaining high-quality craftsmanship.
Education
High School Diploma -
Manurewa High School
Manurewa, NZSkills
- Product Knowledge
- Attention to Detail
- Effective Communication
- Working under pressure
Timeline
Customer Service
Paradise Bakary
08.2023 - 12.2023
Water Blasting Technician
Kiwi Maintenance
06.2022 - 07.2023
Car Valet
Auckland Airport
02.2021 - 05.2022
Building Hammer Hand
South End Builds
07.2019 - 11.2020
High School Diploma -
Manurewa High School
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