JOSEPH PALMER
Paeroa
Summary
Passionate, well-organized, and hard-working individual who thrives in a collaborative team environment. I have for the past 4 years worked on both small and large scale installations working for a range of clients within the United Kingdom, I Have recently taken big step to move to New Zealand and have a strong desire to learn and grow, with openness to starting in any capacity to further develop skills. Gained valuable knowledge in landscaping and laboring while working alongside an experienced contractor, and now determined to expand expertise through additional hands-on experience. Background in customer service, with a friendly and approachable demeanor that enables effective communication with individuals from diverse backgrounds. Excels at following directions and possesses the ability to think independently and resolve problems efficiently. Available for immediate full-time work, with flexibility and dedication to contribute skills to a new opportunity.
Overview
10
10
years of professional experience
Work History
Trainee Rigger
Ambar Installations
03.2021 - 01.2025
- Self-motivated, with a strong sense of personal responsibility
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved workplace safety by assisting in proper rigging and lifting of heavy equipment.
- Ability to learn quickly and adapt to new situations,
- Selected appropriate rigging gear according to job requirements, ensuring optimal load handling capabilities while minimizing risks associated with material handling tasks.
- Streamlined workflow processes, resulting in reduced lead times for critical tasks such as rigging up/down and equipment setup.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Landscaping Labourer & Trainee
Kendall Contracting
04.2020 - 04.2022
- All aspects of hard landscaping including installing high quality fencing, constructing patios, decking and other timber structures as well as turfing projects.
- Learned new materials, processes and reasoning why quickly.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
Shift Supervisor
The Cape of Good Hope
03.2019 - 03.2020
- Communicated with the General Manager on a daily basis, keeping them well informed on staffing and other issues
- Completed opening and closing checks to maintain functionality and safety, including the correct storage of takings and keys to the building
- Responsible for the weekly inventory as well as producing product lists to ensure stock levels were well maintained
- Trained new staff on behalf of and alongside management
- Delivered exceptional service to customers, consistently
- Ensured proper mixing, serving, and presentation of alcoholic and non-alcoholic drinks
Head Barman/ Shift Supervisor
Episode Hotel Ltd
05.2018 - 03.2019
- Ran the bar at peak times including weekend and events
- Organized and executed functions across a broad spectrum
- Forecast sales and planned shift rotas accordingly
- Managed closing duties, including restocking items and reconciliation of the cash drawer
- Checked in deliveries and signed off on products received
- Delivered exceptional, friendly and fast service
- Actively complied with all health department regulations and rectified issues immediately
F.O.H Apprentice
Saxon Mill M&B
03.2017 - 05.2018
- Promptly served all food courses, alcoholic and non-alcoholic beverages to guests
- Suggested additional items to customers, if appropriate, to increase restaurant sales
- Answered questions regarding menu selections including allergens, making recommendations when requested
- Correctly calculated charges, issued bills and collected payments
- Deep cleaning of the cellar to ensure hygiene & safety standards were consistently met
Waiter / Barman
Episode Hotel Ltd
06.2015 - 02.2017
- Assisted guests with making menu choices in an informative and helpful fashion
- Supported areas of the restaurant as necessary, such as setup, clean-up, prep work and equipment maintenance
- Provided high quality service
- Stocked deliveries in a timely and safe manner
- Diligently cleaned, sanitized and organised food speed racks, food bins, dry storage racks and chemical storage room
Education
IAO Level 2 Diploma - Food and Beverage Service in HOSPITALITY
01.2020
GCSE - Maths, English, Science, Additional Science, Religious Studies, Spanish, OCR Level 2 Cambridge National Certificate in IT
01.2015
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Rigging preparation
- Certified MEWP Operator
- Proficient in Power Tool Operation
Timeline
Trainee Rigger - Ambar Installations
03.2021 - 01.2025
Landscaping Labourer & Trainee - Kendall Contracting
04.2020 - 04.2022
Shift Supervisor - The Cape of Good Hope
03.2019 - 03.2020
Head Barman/ Shift Supervisor - Episode Hotel Ltd
05.2018 - 03.2019
F.O.H Apprentice - Saxon Mill M&B
03.2017 - 05.2018
Waiter / Barman - Episode Hotel Ltd
06.2015 - 02.2017
Construction Industry Training Board -PEARSON TEST CENTRE - IAO Level 2 Diploma, Food and Beverage Service in HOSPITALITY
Warwickshire College - GCSE, Maths, English, Science, Additional Science, Religious Studies, Spanish, OCR Level 2 Cambridge National Certificate in IT
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