Dynamic Warehouse Lead with proven expertise in optimizing inventory management and enhancing team performance. Skilled in forklift operation and safety compliance, I effectively trained staff and improved operational efficiency, resulting in streamlined workflows and increased productivity. Committed to maintaining high standards of organization and communication within fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Pet Direct
christchurch, christchurch
06.2025 - Current
Organized inventory and maintained stock levels in the warehouse.
Assisted team members with daily operational tasks and responsibilities.
Followed safety protocols to ensure a secure working environment.
Operated warehouse equipment, including forklifts and pallet jacks.
Loaded and unloaded shipments according to company procedures.
Prepared orders for delivery by packing and labeling items correctly.
Communicated effectively with team members to coordinate workflows.
Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
Loaded and unloaded trailers with care and efficiency.
Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
Maintained compliance with OSHA regulations in regards to workplace safety standards.
Maintained inventory records with timely updates.
Removed damaged products from outgoing shipments during final inspections.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Packaged finished products for shipping by shrink-wrapping, boxing, and labeling.
Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
Assembled customer orders from stock and staged completed orders on pallets or shelves.
Warehouse Team Leader
Enatel
Christchurch, NZ
09.2021 - 06.2025
Performed roles including kanban, kitting, receiving, and dispatch
Trained extensively in CSI warehouse system
Gained experience with anti-static materials and inventory control
Obtained forklift license
Developed knowledge of component assembly and stock processes
Managed daily warehouse operations to ensure efficient workflow and organization.
Oversaw inventory management and maintained accurate stock levels at all times.
Collaborated with team members to improve operational processes and efficiency.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Monitored staff performance, identified areas for improvement, and provided training as needed.
Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
Provided information to shipping and receiving personnel regarding inventory stock.
Analyzed data from production reports to identify trends or opportunities for improvement.
Senior Delivery Driver
Eastern Drycleaners
Christchurch, NZ
01.2019 - 01.2021
Planned efficient delivery routes and managed order systems
Promoted to Senior Driver; trained and supervised new staff
Handled cash reconciliation and reported delivery metrics
Supported team in resolving route or delivery issues in real time
Grocery Assistant
Pak'n Save Moorhouse
Christchurch, NZ
07.2018 - 12.2018
Provided customer service and maintained stock levels
Assisted with store cleaning and restocking
Managed opening and closing duties
Assisted customers with locating products and answering inquiries.
Stocked shelves and organized merchandise for easy access.
Maintained cleanliness of work areas and store displays.
Operated cash register and processed customer transactions efficiently.
Collaborated with team members to ensure smooth store operations.
Pre-Apprentice
Christchurch, NZ
02.2018 - 05.2018
Gained 100+ hours on-site with a licensed plumber
Assisted with cutting and fitting pipework, transporting tools
Learned site safety protocols and trade basics
Kitchen Hand / Youth Assistant
Woosh/Mentor Program
Christchurch, NZ
Prepared daily meals for students, maintained kitchen hygiene
Helped organize trips and assisted students with homework
Education
Plumbing Pre-Trade Certificate -
ARA Institute of Canterbury
01.2017
High School Graduate - NCEA Level 3 (Merit), NCEA Levels 1 & 2
Skills
Warehouse Operations & Inventory
Inventory management
Forklift operation
Safety compliance
Warehouse organization
Process improvement
Team leadership
Staff training
Time management
Effective communication
Attention to detail
Forklift Operation (Licensed)
Route Planning & Logistics
Microsoft Excel (Intermediate)
Customer Service & Communication
Team Leadership & Staff Training
Health & Safety Compliance
Basic Plumbing & Soldering
Certification
Forklift License
First Aid Certificate, 2017
Site Safety & Workplace Health, 2017
Sports Management (NZIS), 2017
Financial Literacy, 2017
Team Leadership (NZIS), 2018
Health & Safety Course, 2016/17
Hobbies and Interests
Fitness (gym 4-5x per week)
Team sports (rugby, touch)
Cooking, music
Outdoor adventures with family & friends
References
Ben Mout, Manager, Eastern Drycleaners, 021 780 558
Josh Dee, Deputy Manager, Pak'n Save Moorhouse, 021 233 9067
Languages
English, Fluent
Te Reo Māori, Fluent
Timeline
Warehouse Lead
Pet Direct
06.2025 - Current
Warehouse Team Leader
Enatel
09.2021 - 06.2025
Senior Delivery Driver
Eastern Drycleaners
01.2019 - 01.2021
Grocery Assistant
Pak'n Save Moorhouse
07.2018 - 12.2018
Pre-Apprentice
02.2018 - 05.2018
Kitchen Hand / Youth Assistant
Woosh/Mentor Program
Plumbing Pre-Trade Certificate -
ARA Institute of Canterbury
High School Graduate - NCEA Level 3 (Merit), NCEA Levels 1 & 2