Joseph Thompson
Manurewa
Summary
With experience at Pole Timber and Hardware, excelling in team leadership and customer service. Proven ability to enhance operational efficiency and foster positive client relationships. Skilled in staff training and development, with a strong focus on safety compliance and effective communication to drive productivity and engagement.
Overview
11
11
years of professional experience
Work History
Pole Timber Manager
Pole Timber and Hardware
03.2019 - 10.2023
- Assisted in daily operations, ensuring adherence to company policies and standards.
- Supported team members in executing project tasks, promoting collaboration and efficiency.
- Participated in training sessions, gaining knowledge of tools and procedures for optimal performance.
- Coordinated schedules and resources, enhancing workflow management across departments.
- Contributed to problem-solving discussions, offering insights to improve processes and outcomes.
- Engaged with clients to address inquiries, fostering positive relationships through effective communication.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
Pole Timber Yard Worker
Pole Timber and Hardware
05.2015 - 10.2019
- Operated heavy machinery for yard maintenance, ensuring safety and efficiency in all tasks.
- Coordinated material handling and storage processes to optimize workflow and reduce waste.
- Conducted regular inspections of equipment, identifying maintenance needs and facilitating repairs.
- Assisted in training new staff on safety protocols and operational procedures for yard activities.
- Collaborated with team members to streamline operations, enhancing overall productivity in yard management.
Delivery Driver
Gilmours
02.2013 - 03.2015
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Maintained accurate delivery logs to streamline operations and enhance accountability.
- Inspected vehicles regularly to ensure safety compliance and operational readiness.
- Navigated routes effectively, optimizing delivery times while minimizing fuel consumption.
- Assisted in training new drivers on best practices and company policies.
- Collaborated with dispatch teams to adjust routes based on traffic conditions and customer needs.
Education
High School Diploma -
Onehunga High School
Auckland, NZSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
Timeline
Pole Timber Manager
Pole Timber and Hardware
03.2019 - 10.2023
Pole Timber Yard Worker
Pole Timber and Hardware
05.2015 - 10.2019
Delivery Driver
Gilmours
02.2013 - 03.2015
High School Diploma -
Onehunga High School
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