Joseph Williams
Auckland,New Zealand
Summary
Reliable and detail-oriented professional with extensive experience in coordinating workplace drug and alcohol testing programs at The Drug Detection Agency. Proven expertise in managing logistics, upholding strict confidentiality, and ensuring compliance with industry standards. Recognized for exceptional communication, organizational, and problem-solving skills, alongside a steadfast commitment to fostering safe and compliant work environments. A proactive approach to challenges drives continuous improvement in operational efficiency and workplace safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Random Testing Coordinator
The Drug Detection Agency (TDDA)
Auckland, AUK
06.2024 - Current
- Coordinated and administered workplace drug and alcohol testing programs in compliance with company policies and legislative requirements.
- Managed random testing schedules, ensuring efficient coverage across multiple sites and clients.
- Liaised with clients to organise testing logistics, maintain confidentiality, and deliver timely reporting.
- Ensured all samples and documentation met strict chain-of-custody and quality control standards.
- Provided professional support and guidance to clients regarding compliance and testing procedures.
Drug Testing Technician/Receptionist
The New Zealand Drug Detection Agency
Auckland Eastern Region
05.2021 - Current
- Trained and highly experienced in collections of hair testing, urine/oral drug screening, urine/oral laboratory collections, property and vehicle methamphetamine collection, Rapid Antigen testing and COVID19 Saliva collection.
- Thoroughly trained in customer services – phone, email, web, customer facing bookings and enquiries and quick resolutions. Administration duties for drug screening, laboratory samples, data input, recording keeping, accreditation adherence.
- Daily clinical/administration/reception duties working alongside the Eastern Region Supervisor overseeing two high volume clinics in Auckland. Liaising with a range of clients and companies to meet their requirements.
- Assisting the Eastern Region Supervisor with staff rostering, allocating booked jobs within clinics / mobile drug clinics, stepping into any role when needed.
- Supervision and training of new staffing post certification. Confident and competent with all Microsoft applications, multiple platforms or portals, phone manner and emailing.
Deep Sea Fisherman/ Factory Hand
Talleys Group Limited
Nelson
08.2020 - 04.2021
- Trained as a box packer on the production line in the vessels factory, unloading/loading freezer hold, weigh station operator. Sound knowledge in specific food safe chemicals.
- Ability to endure long haul voyages at sea with a demanding workload.
- Able to maintain physical fitness across all department lines whilst adhering to Health and Safety Standards onboard.
- Ability to maintain employee morale and adherence to protocol under extremely demanding conditions.
- Competent in training new employees onboard the vessel in Health and Safety procedures, all production lines, chemical knowledge.
- Ability to execute quality control on products and to navigate resolutions with errors.
Stockman
Ovation Gisborne
Gisborne
03.2019 - 06.2020
- Trained to move stock off trucks into the yards at the meat processing plant, using equipment in the correct fashion, ensuring stock were not mistreated and were moved humanely.
- Ability to navigate difficult situations and find positive resolutions.
- Keeping different mobs separate using pens as they were coming from different locations. Cleaning areas regularly.
- Qualified in stunning stock before slaughter using machinery. Making sure the production line was always full inside the factory.
- Regularly audited in my work as a stun gun operator and stockman.
- Ability to execute my role to a high standard whilst following The Animal Welfare Act 1999.
Education
NCEA - L1, L2, L3. -
Whanganui Collegiate School
Whanganui11-2017
Skills
- People Management
- Conflict Resolution
- Punctual
- Problem Solving
- Detail Oriented
- Adaptability
- Client Care
- Test execution
- Test reporting
- Stock Management
- Updating
- Customer relations
- Microsoft Excel
- Scheduling
Certification
- Full Clean NZ Drivers License – Class 1
- The New Zealand Drug Detection Agency - Level 3 Senior Testing Technician
- Omega Laboratories Accreditation – Hair Collection
- HealthCorp Accreditation – HLTPA005 – Collect specimens for drugs of abuse testing
- NCEA – L1, L2, L3.
Timeline
Random Testing Coordinator
The Drug Detection Agency (TDDA)
06.2024 - Current
Drug Testing Technician/Receptionist
The New Zealand Drug Detection Agency
05.2021 - Current
Deep Sea Fisherman/ Factory Hand
Talleys Group Limited
08.2020 - 04.2021
Stockman
Ovation Gisborne
03.2019 - 06.2020
NCEA - L1, L2, L3. -
Whanganui Collegiate School