Josephine O'Hagan

•Food preparation/ Bar tending/ Barista(training)

•Greeted and seated guests to provide friendly and welcoming experience.

•Cash handling/Till/ Front Desk

•Working individually and within a team

•Training new staff

•Delivered exceptional service in under high-pressure situations, maintaining the highest standards of professionalism.

• Professionally cleaned and maintained well-stocked rooms in a timely manner

• Provided exceptional customer service when interacting with guests during their stay, creating the impression of the hotels commitment towards excellence

• Worked individually and with my colleagues promoting teamwork within the department

• Training new employees on housekeeping protocols

• Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere

•Greeted guests and regular customers with friendly and professional service

•Cash handling/Till/Front Desk

•Dessert and appetiser preparation

•Cleaning Duties

•Working on tasks individually and within a team

•Trained new staff replacement

•Performed opening and closing duties ensuring the restaurant was ready for operations each day

•Cleaning Duties

•Cash handling/Till

•Assisted in preparing food for customers

Maintained friendly and welcoming service for all customers

•Barista (Training)