Josephine Owen
Featherston
Summary
With a strong focus on enhancing operational efficiency and ensuring customer satisfaction, consistently excelled in roles at Fresh As A Daisy Cleaning Services and other reputable employers. Through effective communication and a reputation for reliability, maintained clean environments and exceeded expectations. Eager to learn and dedicated to delivering trustworthy performance, resulting in a track record of significant achievements rather than simply completing routine tasks.
Overview
12
12
years of professional experience
Work History
Dry Cleaner
Fresh As A Daisy Cleaning Services
11.2023 - Current
- Used pressing machines and hand irons on appropriate garments.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Assisted with unloading and loading customer laundry items.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
Cleaner
The White Swan Live
02.2023 - 11.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Hospitality Team Member
Junglerama
04.2018 - 06.2018
- Maintained cleanliness of dining areas.
- Addressed and resolved customer inquiries promptly.
- Ensured exceptional customer service at all times.
- Sanitized children's play equipment efficiently.
Yard Worker
Mrs Mow
12.2016 - 02.2017
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed around trees, flower beds, and other yard features.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Mowed lawns using self-propelled and riding mowers.
Health Care Assistant
Elderlie Rest Home Upper Hutt
02.2014 - 07.2014
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Weaker
Stong for Honda
03.2013 - 10.2013
- Retrieved auto components from vehicles.
- Uploaded parts data to software.
- Sorted and placed parts in designated locations.
Education
Taita College
Lower Hutt, WGNNcea Level 1&2
Capital Training
Upper Hutt, WGN12.2014
Skills
Effective Communication
Consistent Reliability
Trustworthy Performer
Eager To Learn
Timeline
Dry Cleaner
Fresh As A Daisy Cleaning Services
11.2023 - Current
Cleaner
The White Swan Live
02.2023 - 11.2023
Hospitality Team Member
Junglerama
04.2018 - 06.2018
Yard Worker
Mrs Mow
12.2016 - 02.2017
Health Care Assistant
Elderlie Rest Home Upper Hutt
02.2014 - 07.2014
Weaker
Stong for Honda
03.2013 - 10.2013
Taita College
Ncea Level 1&2
Capital Training
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