Josephine Owen
Featherston
Summary
Dedicated professional with a strong work ethic willing to learn new things everyday great time management positive attitude great at multitasking and great time management
Overview
11
11
years of professional experience
Work History
Dry Cleaner
Fresh as a Daisy Ltd
11.2023 - Current
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
- Used pressing machines and hand irons on appropriate garments.
- Streamlined workflow for increased productivity by implementing effective time management techniques and prioritizing tasks.
- Started washers, dry cleaners, driers or extractors and regulated machine processes.
- Trained new employees in proper equipment usage, safety procedures, and customer service best practices, ensuring high-quality team performance.
- Applied bleaching powders to spots and sprayed spots with steam to remove stains from fabrics.
- Maintained a safe work environment by adhering to industry regulations and utilizing proper chemical handling techniques.
- Cleaned machine filters and lubricated equipment to maintain consistent functionality.
- Collected soiled linens and clothing and pretreated stains.
- Examined dried clothes to identify stains, tears and issues.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Housekeeper
The White Swan Hotel
02.2023 - 11.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Landscaping Crew Member
Mrs Mow
05.2018 - 08.2018
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
- Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.
- Preserved property value through regular upkeep of grounds and outdoor spaces.
- Handled hedge, bush, and shrub trimming.
- Demonstrated strong work ethic with consistent punctuality, attention to detail, and commitment to task completion on time or ahead of schedule.
Front of House Employee
Junglerama
01.2017 - 06.2017
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
Caregiver
Oceaner
02.2014 - 08.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
NCEA LEVEL 1 AND 2
Capital Training
Upper Hutt12.2013
Skills
- Safety procedures
- Chemical handling
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
Timeline
Dry Cleaner
Fresh as a Daisy Ltd
11.2023 - Current
Housekeeper
The White Swan Hotel
02.2023 - 11.2023
Landscaping Crew Member
Mrs Mow
05.2018 - 08.2018
Front of House Employee
Junglerama
01.2017 - 06.2017
Caregiver
Oceaner
02.2014 - 08.2014
NCEA LEVEL 1 AND 2
Capital Training
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