Josephine Williams
Auckland,New Zealand
Summary
Enthusiastic, organised and dependable creative professional with a love of social media content creation. Proficient in various social media platforms such as Facebook, Instagram, LinkedIn, and TikTok. Exceptional attention to detail with a creative eye and diligence in producing exceptional work. Proficient at cultivating and retaining key client/customer relationships. Works well independently as well as collaboratively. Excellent verbal and written communication skills, possessing impeccable grammar.
Overview
5
5
years of professional experience
Work History
Content Creator/Photographer
Freelance
08.2023 - Current
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Produced original, creative content for promotional advertisements and marketing materials.
- Played instrumental role in creative planning and review sessions, working with client to elevate quality of content and designs.
- Studied and commented on current news and trends.
- Assisted clients with creative ideas for photography needs.
- Planned and prepared for on-location and studio shoots.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Data Technician
Statistics New Zealand
03.2023 - Current
- Engaged with internal stakeholders and worked collaboratively to resolve data issues
- Applied definitions, concepts and classifications to produce comparable and consistent datasets
- Continuously recognised by leaders for top attention to detail and actively problem solving errors which led to improved processes
- Kept high quality of work to prevent critical errors and support team performance targets.
- Actively applied knowledge of Te Reo Maori and Tikanga
Blogger/Creative Copywriter
Evre.
07.2022 - 03.2023
- Wrote copy for online content, adhering to employers' overarching brand identity and personality.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Published regular pieces on skincare and self-care tips to blog.
- Researched industry trends and customer preferences to inform copywriting efforts.
- Completed accurate and polished formatting in line with publishing standards prior to submission.
Beauty Blogger
Hikoco
11.2021 - 06.2022
- Utilised exceptional writing, editing and proofreading skills to produce engaging and error-free content
- Repurposed and optimised existing content for use in different mediums
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating and authentic approach.
- Edited documents to improve accuracy of language, flow and readability
- Managed competing deadlines with efficiency
- Completed accurate and polished formatting in line with publishing standards prior to submission
Senior Retail Assistant
Hikoco
01.2021 - 06.2022
- Maintained and built relationships with 100+ customers daily, providing exceptional customer service which translated to high levels of customer satisfaction and personal commendations through various feedback channels
- Continuously built knowledge and skills needed to interact with customers from a diverse range of industries, backgrounds, cultures, and age groups
- Provided friendly and personalised servicing to clients to promote customer loyalty, satisfaction and sales
- Mediated customer inquiries and complaints, resolving any issues in a prompt and polite manner
- Streamlined and implemented processes, resulting in higher accuracies and reduced errors
- Motivated and collaborated with fellow team members to attain team objectives and outcomes, as well as reflected on any areas to be improved
All Rounder
Nobibi Cafe
02.2019 - 03.2020
- Adapted and assumed different responsibilities outside of normal duties, such as contributing to graphic design and promotional social media videos
- Reviewed customer feedback and worked with management to improve store processes and customer satisfaction levels
- Oversaw day-to-day cafe operations, which included directing staff and procedures to ensure the efficient running of the store
- Presented recommendations and creative idea inputs for seasonal sales items such as new menus and displays to senior management
- Contributed ideas to innovative campaigns and marketing tactics, increasing foot traffic by 50%
Education
Diploma - Creative Marketing
Yoobee Colleges
Auckland06.2024
Skills
- Meticulous attention to detail
- Exceptional Customer and Client Relations
- Articulate communications
- Extensive knowledge of Social Media Platforms
- Teamwork and Collaboration
- Flexible and adaptable
- Self-Motivated
- Critical thinking and problem solving
- Highly organized and efficient
Volunteer Work
Lead Public Relations Officer, Eastern Students Association 2021-2022
- Maintained productive relationships with 40+ various firms and organisations to bring tailored deals and sponsorships for our 900+ university club members.
- Ensured professional communication etiquette through various channels such as email, phone, and face-to-face conversations.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
- Drafted agendas, recorded minutes and generated documents to facilitate meetings
- Conducted research to assist with event tasks and special projects. • Scheduled ongoing meetings with businesses and negotiated discounts, plus event sponsorships
- Organised and managed club events with attendances ranging from 60 to 100 people, ensuring smooth flow and event success.
Timeline
Content Creator/Photographer
Freelance
08.2023 - Current
Data Technician
Statistics New Zealand
03.2023 - Current
Blogger/Creative Copywriter
Evre.
07.2022 - 03.2023
Beauty Blogger
Hikoco
11.2021 - 06.2022
Senior Retail Assistant
Hikoco
01.2021 - 06.2022
All Rounder
Nobibi Cafe
02.2019 - 03.2020
Diploma - Creative Marketing
Yoobee Colleges
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