Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Joseph Jennings Vaetoe

Joseph Jennings Vaetoe

Auckland,Randwick Park

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Administration Officer

Samoa Travel Assist
01.2023 - 12.2023
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Maintained personnel records and updated internal databases to support document management.
  • Responding to general enquiries of clients via phone, email, employer's social media as well as in person
  • Collating documents for visa applications
  • Submitting visa applications online for New Zealand, Australia and USA
  • Liaising with stakeholders including employers, government agencies etc
  • Providing customers with information on employer services
  • Other tasks as directed by the employer

Sales Representative

Oceanic Communications Limited
10.2022 - 12.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained up-to-date knowledge of sales, payment policies and security standards.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Generated new leads through networking and attending industry events.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

Diploma - Business

National University of Samoa
Apia, Samoa
12.2019

Skills

  • Customer Service
  • Mail handling
  • Workflow Planning
  • Recordkeeping and File Management
  • Supplies Ordering
  • Travel Arrangements
  • Document Management
  • Records Management
  • Work Planning and Prioritization
  • Executive Support

Accomplishments

Represented my country Samoa in several international sports competitions including the recent Pacific Games held in Solomon Islands, November 2023.


Also represented Samoa for basketball during international tournaments in Fiji and Turkmenistan.


Languages

Samoan
Native or Bilingual
English
Professional Working

Timeline

Administration Officer

Samoa Travel Assist
01.2023 - 12.2023

Sales Representative

Oceanic Communications Limited
10.2022 - 12.2022

Diploma - Business

National University of Samoa

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Joseph Jennings Vaetoe