Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Joseph Karun Lertwatanachai

Ellerslie,Auckland

Summary

Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success.

Insightful Forecasting Analyst known for high productivity and efficient completion of tasks. Possess specialized skills in statistical analysis, trend forecasting, and data modeling, which enable accurate market predictions. Excel in communication, problem-solving, and adaptability, ensuring seamless collaboration with teams to drive business objectives.

Dedicated and motivated shipping supervisor offering significant experience in production and supply chain management. Committed to increasing productivity through consistent organization and time management.

Overview

31
31
years of professional experience

Work History

Hotel Manager

Dragon Inn
Semporna, Sabah, Malaysia
07.2005 - 12.2025
  • Maintained high standards of quality control, hygiene, health and safety.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
  • Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
  • Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of the hotel.
  • Managed room allocations and bookings, optimising occupancy and revenue.

Forecasting and Inventory Coordinato/Shipping Supervisor

Estee Lauder Company
Mt. Wellington , Auckland
01.1998 - 06.2005
  • Created monthly reports on shipping activities for management review.
  • Oversaw daily operations within the shipping department, including assigning tasks, setting deadlines, and resolving conflicts.
  • Responsible for the accurate and timely inventory supply function within the company. This covers all inventory-related functions from the time of the first forecast through to the product arriving in the warehouse, and inventory management thereafter.
  • Inventory reconciliation, accurate and timely generation of forecasts. Review of New Product Forecasts Post-Launch.
  • Manage inventory to minimise exposure to excess stocks. This includes offering excess stocks to overseas markets, coordinating exports, identifying products to be dumped, and arranging the report.
  • Develop and maintain a process to ensure that all short shipments are credited.
  • Keep abreast of current shipping regulations and information. Manage problems related to the clearance of imported products by instructing customer brokers, freight forwarders, shipping companies, and airline companies to ensure prompt clearance and delivery.
  • Monitor items to be sterilised by the Quarantine and Inspection Service regulations. Liaise with Customs Brokers and Freight Forwarders to control the daily flow of goods and shipments into the company, thereby helping to plan the workload with the receiving area, ensuring maximum efficiency and utilisation of resources.

Storeman

Estee Lauder Company
Parnell, Auckland
03.1996 - 12.1997
  • Picking and packing
  • Quality control
  • Stocktake count, data entry, and final check
  • Worked collaboratively with other departments to ensure smooth workflow throughout the organisation.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to theappropriate department.

Office Clerk

Ying Kwan Enterprise Ltd
Auckland CDB, Auckland
01.1995 - 01.1996
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Maintained confidentiality of sensitive information and documents.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.

Education

Some College (No Degree) - Draughting Assistant Course

Uni-Tech
Mt. Albert, Auckland
12-1995

High School Diploma -

Huntingdale Technical School
Melbourne, Australia
12-1985

Skills

  • Quality control
  • Inventory management
  • Revenue analysis
  • Customer service
  • Team leadership
  • Time management
  • Data analysis
  • Revenue forecasting
  • Report preparation
  • Supply chain coordination
  • Scheduling
  • Document preparation
  • Stock Location
  • Package shipment
  • Packaging Skills

Affiliations

  • Travelling
  • Reading

Languages

English
Full Professional
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Native/ Bilingual
Thai
Native/ Bilingual

Timeline

Hotel Manager

Dragon Inn
07.2005 - 12.2025

Forecasting and Inventory Coordinato/Shipping Supervisor

Estee Lauder Company
01.1998 - 06.2005

Storeman

Estee Lauder Company
03.1996 - 12.1997

Office Clerk

Ying Kwan Enterprise Ltd
01.1995 - 01.1996

Some College (No Degree) - Draughting Assistant Course

Uni-Tech

High School Diploma -

Huntingdale Technical School

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Joseph Karun Lertwatanachai